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Job Description
The Vice President, Premium Audit, is responsible for leading a large, complex function that drives premium accuracy, operational efficiency, and an exceptional customer experience. This role sets tactical plans for the Premium Audit operating model, modernizes processes and technology, and ensures the function delivers accurate, compliant, and cost-effective audit outcomes. The VP oversees multiple teams led by managers and supervisors, along with a significant external vendor network, and is accountable for workforce strategy, financial stewardship, and continuous improvement across the audit lifecycle.
Strategic Leadership & Talent Development
- Develop and execute tactical/operational plans for the Premium Audit function aligned with enterprise goals.
- Drive strategies to lower the cost of the operating model, optimize internal resources, and reduce vendor dependency and spend.
- Modernize and optimize the technology stack supporting audit operations, ensuring alignment with digital transformation priorities.
- Establish clear performance objectives, quality standards, and workforce strategies to ensure the availability and optimization of critical talent.
- Influence senior leaders and cross-functional partners to adopt new processes, tools, and insights that improve audit performance and premium realization
- Lead, coach, and develop multiple teams of managers and supervisors across the Premium Audit organization.
- Foster a high-performance culture that emphasizes accountability, continuous improvement, and customer-centric service.
- Create strategic workforce and staffing plans to ensure cost-effective deployment of talent across internal teams and vendor partners.
- Promote a collaborative, innovative, and inclusive work environment that supports employee growth and engagement.
Operational Excellence & Financial Optimization
- Oversee accurate and timely premium audit delivery across internal teams and external vendors.
- Champion a superior and differentiating customer experience, ensuring that all audit interactions, whether delivered internally or through vendors, are clear, efficient, and value-adding for policyholders, agents, and underwriting partners.
- Lead initiatives to streamline workflows, reduce cycle times, and enhance operational scalability.
- Identify and execute opportunities to improve premium realization and reduce leakage through enhanced audit methodology, data usage, and process rigor.
- Ensure all activities comply with regulatory, legal, and corporate requirements.
Data-Driven Insights & Decision Support
- Leverage data and analytics to generate actionable insights that guide business strategies, staffing models, and process improvements.
- Evaluate the impact of operational decisions and business initiatives using data-driven analysis.
- Partner with enterprise analytics and technology teams to enhance reporting, automation, and decision-support tools.
Continuous Improvement & Change Management
- Champion modernization initiatives, including workflow automation, digital tools, and advanced analytics.
- Drive large-scale process reengineering efforts to enhance operational efficiency, reduce cost, and improve audit accuracy.
- Act as a change leader who advocates for the adoption of new technologies and practices across the function.
- Serve as a liaison between senior leadership and underwriting operations, ensuring alignment with organizational priorities and strategic goals.
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; advanced degree preferred.
- Minimum 15 years of premium audit or related underwriting operations experience, including leadership of large teams.
- Deep knowledge of property & casualty insurance products, premium audit methodologies, and regulatory requirements.
- Demonstrated success driving operational efficiency, cost reduction, process transformation, and technology modernization.
- Strong analytical, communication, and problem-solving capabilities, with the ability to influence senior leaders and drive change.
- Experience managing large vendor ecosystems and developing strategies that reduce dependency and optimize spend.
- Familiarity with modern audit tools, workflow technologies, and data analytics platforms
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For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$180,200 - $243,324/year
Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.
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