VP Global Services AMER

Function

Services

Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data.   

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

Job description

Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks - can focus on achieving the incredible with data.

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

What You Will be Doing

The VP Global Services AMER will lead and strategically direct all aspects of Hitachi's services business across the Americas region, ensuring exceptional client satisfaction, operational excellence, and significant revenue growth.

Job Responsibilities

• Develop and execute the strategic vision and roadmap for Global Services in the Americas, aligning with Hitachi's global objectives and regional market demands.
• Oversee the end-to-end delivery of all services engagements, including consulting, implementation, support, and managed services, ensuring high quality and timely execution.
• Drive significant revenue growth and profitability for the services organization in the Americas, managing P&L, budgeting, and forecasting.
• Build, lead, and mentor a high-performing team of services professionals, fostering a culture of collaboration, innovation, and client-centricity.
• Establish and maintain strong relationships with key clients, acting as an executive sponsor and ensuring their evolving needs are met.
• Collaborate closely with sales, product development, and other internal stakeholders to align service offerings with market opportunities and drive integrated solutions.
• Identify and implement best practices for service delivery, operational efficiency, and customer experience across the region.
• Manage strategic partnerships and alliances that enhance service capabilities and market reach.
• Ensure compliance with all relevant regulations, company policies, and industry standards.

What You Will Bring to the Team

• Bachelor's degree in Business Administration, Engineering, Computer Science, or a related field; MBA or advanced degree preferred.
• Minimum of 15 years of progressive leadership experience in services delivery, consulting, or professional services, with at least 8-10 years in a senior leadership role overseeing a large regional or global services organization.
• Proven track record of driving significant revenue growth, managing P&L, and achieving operational excellence in a complex services environment.
• Deep understanding of the technology services landscape, including emerging trends, competitive dynamics, and customer expectations.
• Strong strategic thinking and business acumen, with the ability to translate strategic objectives into actionable plans and successful execution.
• Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate diverse teams and influence stakeholders at all levels.
• Demonstrated ability to build and maintain strong client relationships and effectively navigate complex customer environments.
• Experience operating within a large, matrixed global organization is highly desirable.
• Willingness to travel extensively across the Americas region as required.

As required by the equal pay and transparency acts, the expected base salary for this position is: $250K to $300K Expected on-target earnings: $400K to $500K

The expected pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in Hitachi Vantara’s bonus/variable/commission pay programs, where applicable, and are subject to the program’s conditions and restrictions.

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About us

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.