VP, Global Incentive Compensation Operations

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Job Category

Finance

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a strategic and innovative leader to serve as our Vice President of Global Incentive Compensation Operations. This senior leader will drive and oversee the company's global incentive compensation programs, specifically their operations, implementation, payout calculations, help desk support and administration to ensure that our programs attract, retain, reward and motivate sellers while aligning with business goals and financial priorities.

This role requires a strong background and understanding of compensation operations, analytics, and global regulations, while leading teams, managing operational efficiency, and collaborating cross-functionally to ensure programs are effective, scalable, and aligned with business objectives.

Key Responsibilities:

• This VP will oversee the operational lifecycle of global incentive compensation programs, from operational implementation, execution, payout calculations, help desk support and case management that will inspire our sales teams and ensure alignment with business priorities and talent strategy.
• Advise senior leadership to ensure structural alignment to corporate goals, manage the operational rigour of commissions, and deliver clear insights that help teams understand performance drivers and trends.
• Drive operational efficiency through automation, process optimization, and the use of data and analytics.
• Identify opportunities to simplify and automate processes, introducing scalable digital solutions.
• Lead, inspire and coach a global team, providing effective, collaborative, and inclusive leadership grounded in humility, with a growth mindset, high standards, and reputation for delivering high quality results.
• Build strong relationships and work collaboratively across multiple functions, including HR, Finance, RevOps, Legal, Sales Operations and Global Compensation to support and align the business, and to drive a pay-for-performance culture.
• Proactively challenge outdated policies and procedures that hinder the commission structure and overall seller experience, developing innovative solutions or strategic workarounds to simplify processes.

Qualifications & Experience:

• 15+ years of progressive experience in Incentive Compensation and Operations, with a minimum of 5+ years in a senior leadership role (e.g., Sr. Director or VP) overseeing complex, large-scale global operations.
• Deep subject matter expertise in incentive compensation strategy, plan design, best practices, implementation, and the management of large-scale rewards platforms.
• Strong leadership, stakeholder management, change management skills and experience influencing at all levels within an organization, particularly at the executive level.
• Proven track record leading operations and implementing compensation plans within high-growth SaaS or enterprise environments.
• Ability to prioritize and manage multiple, high priority initiatives and can help your team prioritize work to deliver at velocity while maximizing business impact.
• Strong analytical and data-driven decision-making skills. Ability to identify and summarize emerging sales incentives and industry trends, providing insights and recommendations to executive leadership.
• Strong experience building and maintaining financial models to forecast, measure, and report on the cost and return-on-investment (ROI) of incentive compensation plans.
• Comprehensive understanding of the regulatory landscape and compliance requirements across multiple major regions (e.g., Americas, EMEA, APAC), ensuring robust risk mitigation and control environments.
• Industry savvy, up to date, and energized by current and future industry trends on incentive compensation.
• A Bachelor’s Degree in Business, Finance, Economics, Statistics, or a related field

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $230,600 - $368,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.