Visual Information Specialist

Visual Information Specialist

Department: Department of the Navy

Location(s): Naples, Italy

Salary Range: $40560 - $50000 Per Year

Job Summary: This position is assigned to the Naval Support Activity Naples; Fleet and Family Readiness (FFR); Commander, Navy Region Europe, Africa, Central ; Commander, Navy Installations Command (CNIC).

Major Duties:

• Monitors and maintains workload schedule and assures deadlines are being met. Evaluates production time to assure an efficient and cost-effective operation. Fulfills all responsibilities of a graphic artist, including, but not limited to: Designs and produces finished graphic material and projects used to promote all aspects of FFR operations, activities, events, and facilities from verbal and written communications. Projects include magazines, brochures, posters, fliers, menus, logos, letterhead, tickets, table tents, forms, business cards, video production, photo editing, electronic marquee notices, social media visuals, and editing/updating the FFR web page, et al. Photography and videography may be required at activities and events. Majority of work is computer-generated. Communicates regularly with FFR customers and Marketing staff to ensure draft work receives approval of the requestor, deadlines are met, and organization goals are accomplished. A basic understanding of the FFR mission and the purpose of various FFR activities are necessary, which may require occasional visits to customer locations and attendance at events. Communicates regularly with FFR customers and marketing staff to coordinate efforts and maintain progress on projects. Communicates with supervisor to discuss project scope and direction. Keeps supervisor informed of project status, workload condition and departmental concerns. Responds to customer comments and complaints in an effective manner. Complaints not resolved by incumbent will be referred to immediate supervisor. Exercises tact, diplomacy and courtesy when serving and assisting customers. Maintains computer files in accordance with department standards for all completed work, including photographs, to assist with development of designs for recurring activities and to display various options the customer can use to describe his/her preferences. Maintains production and office equipment and supplies as directed. Suggests repairs as well as supply purchases as needed and warranted. Assists with marketing plans for special events, scheduled activities, and campaigns to increase patronage and/or revenue. Works with outside vendors on large projects, and other work not completed inhouse. Technical requirements, deadlines and materials must be communicated and sometimes negotiated Performs tasks for special events as needed, which may include designing and painting signs, framing and coordinating visual material, backdrop creation, collateral support, and a wide assortment of other tasks. Drives to facilities and events using a government vehicle in support of Marketing department efforts and clients' programs.

Qualifications: Ability to use graphics applications on Apple and PC computer platforms. Knowledge of complex design software, including but not limited to Adobe Creative Suite or Creative Cloud programs such as Photoshop, Illustrator, InDesign, etc. Knowledge of proper grammar, spelling and standard graphics styles. Ability to conceptualize and recommend advertising methods from written and verbal instructions. Ability to work in high volume graphics operations to establish priorities and meet deadlines. Ability to effectively work as a team member with flexibility to work in different positions within the department. Ability to communicate effectively with others. Ability to follow written and verbal instructions.

How to Apply: To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 05/18/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12950594It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to NAFPERSONNEL@EU.NAVY.MIL to ensure proper consideration is given.

Application Deadline: 2026-05-18