Where Trust Leads, Bold Ideas Grow, and Community Thrives
Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact:
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Build Trust: We set the standard for skincare, transparency, and shared knowledge.
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Be Bold: We lead through innovation and by challenging the status quo.
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Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet.
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Create Community: We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together.
Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive—personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage:
- Generous paid time off, including time off to volunteer
- Learning and development resources to support personal and professional growth
- Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products
- Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
- Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District
- Did we mention we’re a dog-friendly office?
Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you’re inspired by transparency, driven to make an impact, and eager to help foster community—we’d love to have you join us.
How you’ll have an impact at Paula’s Choice:
As the Vice President of Planning, you will lead the continuous delivery and improvement of Paula’s Choice global supply, demand, and inventory management. You will own end-to-end demand and supply planning, Sales & Operations Planning (S&OP), inventory strategy, and supplier performance across global DTC, retail, and marketplace businesses. You’ll partner closely with Commercial, Finance, Marketing, Procurement, Quality, IT, and Product Development leaders to ensure we have the right product, in the right place, at the right time, aligned to customer service, lead-time, quality, cost, inventory, cash, and net working capital targets. You will lead, manage, and develop a remote team of supply, demand and inventory
planners and managers. Key metrics for this position include customer service, in-stock, lead-times, inventory days on hand and dollars, supplier on-time in full, SLOB/write-offs, and people engagement.
As VP of Supply Chain Planning, a typical day might include a mix of the following:
- Strategic Leadership: Design and implement global demand, supply, and inventory strategy and execution plans that deliver business objectives, enable new product launches, and support growth.
- S&OP Leadership: Drive, own, and implement an end-to-end S&OP process, aligning commercial plans, financial targets, and operational capacity. Facilitate monthly S&OP cycles that unify demand, supply, inventory, and financial data into a single business plan; evolve S&OP maturity as the business grows. Partner with commercial teams to ensure a robust sales forecast translated into a meaningful demand forecast and executable demand/supply plans with documented assumptions and risks; report forecast accuracy.
- Inventory Planning & Management: Establish inventory strategies that optimize working capital while protecting service levels across channels and geographies. Define and govern safety stock policies, replenishment parameters, and slow/obsolete (SLOB) protocols. Improve inventory turns and provide clear visibility into inventory health and risk; own quarterly inventory review analysis and presentations to the CFO, CEO, and SVP of Global Operations.
- Supplier Management: Develop and nurture relationships with key suppliers to achieve quality, reduced lead times, and on-time-in-full (OTIF) delivery at optimal cost. Report quarterly on inventory accuracy, liabilities, OTIF, and improvement initiatives. Collaborate with Procurement and Quality on supplier performance, lead-time reduction, cost management, risk mitigation, material liabilities, and vendor onboarding/off-boarding.
- Process Improvement: Lead continuous improvement to enhance supply chain efficiency. Streamline workflows, reduce manual work, shorten lead times, lower costs/volatility, and improve forecast accuracy and planning cycle times.
- Sustainability: Integrate sustainability objectives into supply chain operations to reduce carbon footprint and waste while promoting ethical practices and lower environmental impact.
- Risk Management: Proactively identify and mitigate supply risks (e.g., material shortages, capacity constraints, geopolitical issues).
- Data Management, Analytics & Systems: Own the design, implementation, and maintenance of fit-for-purpose planning data, analytics, insights, and processes, including ERP optimization and planning software enhancements. Ensure data accuracy for bills of materials, scrap rates, and active bill of material (BOM) items. Provide monthly KPI/risk reporting to executive leadership.
- Team Leadership: Lead, motivate, inspire, and develop a US-based remote team to achieve high performance and strong engagement; foster a culture of accountability, continuous learning, and collaboration.
- Other responsibilities as assigned by your manager.
The Details:
- Location: We are based in Seattle, WA. While we have a strong preference for local candidates, we are flexible to location.
- Hours: Typical business hours, with flexibility to global time zones needed.
- Physical requirements: Ability to handle both sitting and screen time for long periods of time
- Travel requirements: Up to 10%
What you’ll bring to the table:
- Minimum 15 years in supply chain management, including 10+ years in leadership roles
- Demonstrated success leading S&OP in a multi-channel company
- Deep expertise in demand planning, supply planning, and inventory management across complex, multi-channel environments (including DTC)
- Global supply chain experience and effective cross-time-zone collaboration
- Proven ability to lead, develop, and retain distributed/remote teams
- Strong cross-functional influence and executive presence; ability to communicate complex topics to non-technical audiences
- Experience driving ERP implementations/optimizations and planning tool deployments; broader process improvement leadership
- Exceptional analytical skills and data-driven decision-making; proficiency with planning software (e.g., NetSuite, SAP, Oracle, o9, Anaplan, or similar)
- Outstanding written and verbal communication skills
- Familiarity with marketplace channels (e.g., Amazon) and major retail partners
- Proven track record of optimizing supply chain operations, processes, and cost efficiencies
- Bias for action, collaborative spirit, and passion for building scalable processes in a fast-paced environment
What can help you really stand out:
- Consumer products, skincare, or beauty industry experience
- Supplier management experience with contract manufacturers and packaging suppliers
- Lean experience
- Oracle and NetSuite familiarity
- Experience working in a matrixed environment or subsidiary of a large company
- APICS CPIM or CSCP certification
- Bachelor’s degree in Supply Chain Management, Business, or related field; Master’s preferred
Approximate Salary Range Based on Experience and Location:
$2400,000 - $260,000 USD/annually
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Paula’s Choice Skincare determines the pay for positions using local, national, and industry-specific survey data. We evaluate external and internal equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.
For new hires, we strive to make competitive offers allowing the new employee room for future growth. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan.
Paula’s Choice Skincare is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law. We are committed to create a workplace that is inclusive of all. Where everyone feels empowered to bring their full authentic self to work.
Please note:
At any time, with or without notice, Paula’s Choice reserves the right to add/delete/change the position’s requirements.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at careers@paulaschoice.com. This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.
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