About CLS:

CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars’ worth of currency flows through our systems each day.

Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use.

CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.

Our ambition to make a positive difference starts with our people. Our values underpin everything that we do at CLS and define our working environment:

Pivotal purpose
Trusted guardian
Targeted innovation
Facilitate connections
Delivering excellence
Inclusive culture

Job information:

Functional title –Vice President, Business Process Management
Department – Chief Controls Office
Corporate level – Vice President
Report to – Director, Business Process Management
Location – London

What you will be doing:

This is an exciting opportunity for a talented individual to join our Business Process Management team within the Chief Controls Office (CCO), a dedicated first line risk and control function.

As part of the CCO team, you will play a key role:

Working in the Business Process Management Group to define, document, and critically assess CLS’s business processes, supporting the identification of risks and definition/ enhancement associated controls.
Driving behaviors to foster a risk-aware and risk intelligent culture where employees recognize their role as risk managers and the importance of the control framework.

What we’re looking for:

The VP role is a key member of the CCO team who will work within the Business Process Management (BPM) team. The BPM group are delivering a long-term, enterprise-wide initiative involving the mapping of CLS’s business processes. The objective of the initiative is to provide increased transparency and clarity over CLS’s processes; identify process related risks; and identify, define, and enhance associated controls.

This role includes but is not limited to:

Map multiple cross-functional processes based on a defined standard (e.g. BPMN 2.0), producing high-quality materials with significant attention to detail.
Coordinate and lead cross-functional workshops with business process owners, actors, subject matter experts (SMEs), and 2LOD colleagues to map processes and bear out process risks and mitigating controls.
Ability to obtain buy-in from all team members, including Senior Management to drive the programme of work forward.
Support the construction and maintenance of CLS’s Business Process inventory and architecture, partnering with relevant 1LOD stakeholders and process SMEs.
Analyze data and generate insights/ reports related to Business Process Management.
Partner with CCO colleagues to critically review CLS’s business processes to identify risks and define/ enhance associated controls.
Drive best practices and consistency in process management standards across CLS.
Manage and coach more junior members of the team as required.
Previous experience in business process management initiatives that drive risk identification and control enhancement is beneficial.
Contribute to the development, implementation, and enhancement of methodologies and ways of working, with respect to process management.
Proven ability to adapt and work effectively across diverse business functions/ topics.
Experience in engaging with Audit and 2LOD Risk and Compliance is beneficial.
Represent CCO in working groups and forums as required.
Experience in Financial Services and/or Consultancy is essential.

Competencies required for successful job performance:

Demonstrate enterprise-wide process mindset, linking individual activities to the wider process landscape to see the big picture.
Comfortable in leading meetings and workshops across a variety of business domains/ functional topics.
Challenge the status quo, be a catalyst for change, driving and cultivating innovative thinking to solve complex problems. Ability to ‘speak up’, break down barriers and provide constructive challenge.
Attention to detail is essential, demonstrate high standards to control and oversight of risk.
Build effective working relationships with multiple internal and external stakeholders, negotiating effectively to bring different viewpoints together as appropriate.
Manage ambiguity, operating effectively and decisively to navigate a path forward.
Excellent verbal and written communication skills with ability to adapt to the audience (junior/senior, internal/external) to be effective and meaningful, breaking down complex problems in an easy-to-understand manner.

Professional qualifications / certifications

Strong knowledge of process management practices (including process mapping) as well as knowledge and experience with associated tools (e.g. MS Visio, Aris, Signavio, etc.) is essential.
Qualifications in any of the following specialisms would be beneficial but not essential:
- Business Process Management
- Risk Management
- Internal Audit
- Technology process governance
- Compliance
Highly proficient IT skills in Word, Excel, PowerPoint and PDF.

Our commitment to employees:

At CLS, we celebrate inclusion and consider this to be one of our strongest assets. We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued. All employees have access to our inclusive benefits, including:

Holiday - UK/Asia: 25 holiday days and 3 ‘life days’ (in addition to bank holidays). US: 23 holiday days.
2 paid volunteer days so that you can actively support causes within your community that are important to you.
Generous parental leave policies to ensure you can enjoy valuable time with your family.
Parental transition coaching programmes and support services.
Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
Employee Networks (including our Women’s Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about inclusivity.
Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don’t.
Active support of flexible working for all employees where possible.
Monthly ‘Heads Down Days’ with no meetings across the whole company.
Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
Private medical insurance and dental coverage.
Social events that give you opportunities to meet new people and broaden your network across the organisation.
Annual flu vaccinations.
Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
Discounted Gym membership – Complete Body Gym Discount/Sweat equity program for US employees.
All employees have access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.

Vice President, In-Business Risk and Control

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