Veterans Affairs Account Director, US

TITLE:

Veterans Affairs Account Director, US

Title: Veterans Affairs Account Director, US

Reports To: Commercial Head of National Accounts

Location: Remote (Eastern Time Zone)

Indivior is a global pharmaceutical company working to help change patients' lives by developing medicines to treat opioid use disorder (OUD). Our vision is that all patients around the world will have access to evidence-based treatment for OUD and we are dedicated to transforming OUD from a global human crisis to a recognized and treated chronic disease. Building on its global portfolio of OUD treatments, Indivior has a pipeline of product candidates designed to expand on its heritage in this category. Headquartered in the United States in Richmond, VA, Indivior employs approximately 800 individuals globally. Visit www.indivior.com to learn more. Connect with Indivior on LinkedIn by visiting www.linkedin.com/company/Indivior.  

POSITION SUMMARY:

Indivior is seeking a highly motivated and experienced Federal Accounts Leader to join our US Addiction Medicine team in support of our mission to improve the lives of Veterans suffering from Opioid Use Disorder. The VA Account Director will be responsible for strategically engaging Key Decision makers at the Federal, VISN Executive, and VAMC levels while also working closely with the PBM to garner support for educational and access initiatives.  We are seeking a candidate who has a strong track record in this segment and a passion for Veterans that matches.

ESSENTIAL FUNCTIONS:

The responsibilities of this role include, but are not limited to, the following:

• Develop a fluid and comprehensive Customer Engagement Plan that delivers on Indivior’s LAI and Sublocade ambitions. 

• Engage with VA Undersecretaries, PBM authorities, VISN Pharmacy Executives, and Key Decision Makers in Addiction Medicine to ensure broad access, seamless product uptake, and systemic change.  

• Coordinate account engagement activities compliantly across the US, including driving excellent collaboration and communication across field pull through teams and Field Medical Advisors.  

• Serve as central communication point for VA customers to ensure effective information flow as well as the steward of feedback to Indivior Leadership, Marketing, Medical, B2B, and Channel.  

• Create opportunities and deliver the Sublocade clinical narrative while reinforcing Sublocade’s favorable access dynamics. 

• Identify opportunities to deliver face-to-face customer engagements in the marketplace that connect stakeholders to the VA 1160.04 Directive.  

MINIMUM QUALIFICATIONS:

• Bachelor's degree 

• 10+ years of experience in healthcare/biopharmaceuticals in account management, sales, market access or an equivalent combination of experience and education 

• 5 + years of experience in account management for Government Accounts (VA/DOD), including deep knowledge of key VA/DOD accounts and existing relationships at top VISN/VA/DOD facilities 

• Former Addiction Medicine experience preferred 

COMPETENCIES/CONDUCT:

In addition to the minimum qualifications, the employee will demonstrate:

• Expertise in VA decision making authority and pharmaceutical pathways, with knowledge of both access and demand levers 
• Excellent professional and strategic account management skills 
• Understanding of clinical and economic trends driving decision making in current healthcare market 
• Excellent executive level customer service and communication skills 
• Strong account planner, ability to apply critical thinking to focus time to maximize impact 
• Demonstrated understanding of the legal, regulatory, and compliance environment 
• Strong understanding of and ability to analyze account level trends and budgetary impact 
• Entrepreneurial spirit to develop innovative approaches that disrupt current standards of care 
• Travel Requirements: Field based with significant travel (~70%)- to include Conferences and Top Facility visits 

BENEFITS:

Indivior is committed to providing a culture driven by guiding principles and top-tier benefits that match the importance of the work we do. The Indivior experience includes:

• 3 weeks’ vacation plus floating holidays and sick leave, plus company closure from December 24th- January 1st
• 401(k) and Profit Sharing Plan- Company match of 75% on your first 6% of contributions and profit sharing contribution equal to 4% of your eligible pay
• U.S. Employee Stock Purchase Plan- 15% Discount
• Comprehensive Medical, Dental, Vision, Life and Disability coverage
• Health, Dependent Care and Limited Purpose Flex Spending and HSA options
• Adoption assistance
• Tuition reimbursement
• Concierge/personal assistance services
• Voluntary benefits including Legal, Pet Insurance and Critical Illness coverage
• Gym, fitness facility and cell phone discounts

GUIDING PRINCIPLES:

Indivior’s guiding principles are the foundation for each employee’s success and growth. Each employee is expected to demonstrate understanding and adherence to our guiding principles in their everyday performance.

COMPLIANCE OBLIGATIONS:

Indivior is committed to maintaining a workplace where employees are committed to compliance and feel comfortable raising concerns about potential violations of policies or unethical behaviour. As part of your responsibilities, you are expected to:

Employee Obligations:

• Have unquestionable ethics and integrity with the willingness to stand firm on these principles even under significant pressure
• Risk IQ: Know what policies apply to your role and function and adhere to them.
• Speak Up: If you see something, say something.

Manager Obligations:

• Have unquestionable ethics and integrity with the willingness to stand firm on these principles even under significant pressure
• Reinforce risk awareness with your team, with accountability and oversight for ongoing review and mitigation.
• Model and reinforce a Speak Up culture on your team.

The duties and responsibilities identified in this position description are considered essential but are not limited to only those outlined.  The employee may perform other functions that may be assigned.  Management retains the discretion to add or change the duties of this position at any time.

EQUAL EMPLOYMENT OPPORTUNITY

EOE/Minorities/Females/Vet/Disabled