Vendor Management Support Services Manager

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

The Vendor Management Support Services Manager will be responsible for overseeing the support services related to vendor management, ensuring that all vendor-related activities are executed efficiently and effectively. This role involves performance tracking, compliance monitoring, issue management, research, and reporting. Additionally, this team will work with and provide support to internal teams and vendor teams. The role will be responsible for building and developing relationships with cross-functional teams to address vendor-related issues and facilitate effective communication. The Support Services Manager will analyze and identify opportunities for process improvements and workflow efficiencies and ensure standards are performed and aligned to the larger HCSC corporate standards. The Support Services Manager will be responsible for establishing KPI, monitoring SLA's, and establishing metric dashboards.

Required Qualifications:
- Bachelor's degree in Business Administration, Information Technology, or related field
- 5+ years of experience in technology support management, development, or supply chain support services, with a focus on operational efficiency
- Strong organizational skills with the ability to manage multiple tasks and projects simultaneously
- Excellent communication and interpersonal skills, with a customer oriented approach
- Detail-oriented with strong analytical and problem-solving abilities
- Ability to work collaboratively with cross-functional teams and build strong relationships

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$92,700.00 - $167,500.00

Exact compensation may vary based on skills, experience, and location.