UX Designer - Voice Experience (Automotive)

A Moving Experience.

As a UX Designer at Cerence AI, you will play a key role in shaping the next generation of in-car voice experiences. You will contribute to benchmarking and evaluating voice assistants, supporting user studies, analyzing behavioral data, and helping design intuitive, multimodal user experiences for automotive environments. This position is ideal for someone passionate about voice interaction, user-centered design, and emerging mobility technologies.

Key Responsibilities

• Benchmarking & Competitive Analysis:
  • Evaluate and document the performance, usability, and conversational flow of voice assistants across the automotive and smart assistant landscape.
  • Identify strengths, weaknesses, and opportunities for innovation in competitor products.
• User Research & Testing:
  • Support the planning and execution of user studies, usability tests, and field research.
  • Collect, organize, and analyze qualitative and quantitative data to uncover insights into user needs and behaviors.
• Data Analysis & Reporting:
  • Synthesize findings into actionable recommendations for design and product teams.
  • Create clear visual and written reports to communicate research outcomes and design implications.
• Voice & UX Design:
  • Contribute to the design and prototyping of conversational and voice-driven user experiences.
  • Collaborate closely with GUI designers, other UX designers, and product teams to define interaction flows and system responses.
• Cross-functional Collaboration:
  • Work with design, product management, and engineering teams to ensure a consistent and user-centered approach throughout the development lifecycle.

Qualifications

• Bachelor’s degree (or equivalent experience) in UX Design, Human-Computer Interaction, Cognitive Science, Psychology, or a related field.
• Foundational understanding of UX principles, usability testing, and design thinking methods.
• Experience or coursework in voice interaction design, conversation design, or HMI design is a strong plus.
• Basic proficiency in GUI design tools (e.g., Figma, Sketch, Adobe XD) preferred.
• Strong analytical, organizational, and communication skills.
• Curiosity and motivation to learn about automotive systems and multimodal UX.
• Prior experience in the automotive or mobility domain is a plus.

Cerence Inc. (Nasdaq: CRNC and www.cerence.com) is the global industry leader in creating unique, moving experiences for the automotive world. Spun out from Nuance in October 2019, Cerence is a new, independent company that has quickly gained traction as a leader in the automotive voice assistant space, working with all of the world’s leading automakers – from Ford and Fiat Chrysler to Daimler, Audi and BMW to Geely and SAIC – to transform how a car feels, responds and learns. Its track record is built on more than 20 years of industry experience and leadership and more than 500 million cars on the road today across more than 70 languages.  

As Cerence looks to the future and continues an ambitious growth agenda, we need someone to join the team and help build the future of voice and AI in cars. This is an exciting opportunity to join Cerence’s passionate, dedicated, global team and be a part of meaningful innovation in a rapidly growing industry. 

EQUAL OPPORTUNITY EMPLOYER

Cerence is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, gender identity, gender expression, sex, sex stereotyping, pregnancy, national origin, ancestry, religion, physical or mental disability, medical condition, marital status, citizenship status, sexual orientation, protected military or veteran status, genetic information and other protected classifications. Cerence Equal Employment Opportunity Policy Statement.

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- Following workplace security protocols and training programs to familiarize with the ways to maintain a safe workplace.
- Following security procedures to report any suspicious activity.
- Having respect for corporate security procedures to allow those procedures to be effective.
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- Encouraging to follow a zero tolerance for workplace violence.

- Basic knowledge of information security and data privacy requirements (e.g., how to protect data & how to be handling this data).

- Demonstrative knowledge of information security through internal training programs.