The Biology, Genetics, and Environmental Science Programs are seeking an Undergraduate Student Services Coordinator II to provide essential support for student services, curriculum management, and office operations. This role serves as a key resource for students, faculty, and staff, helping ensure smooth day-to-day operations and a positive experience for all members of our academic community. The ideal candidate is organized, detail-oriented, and enjoys working in a fast-paced, student-focused environment.
Key Responsibilities:
Why You’ll Enjoy This Role
In this role, you will be at the heart of a student-centered academic community, working closely with undergraduate students as well as faculty and advisors who are deeply invested in teaching and mentorship. You’ll join a collegial, collaborative department where your contributions are valued and where relationships matter. If you enjoy helping students navigate their academic journeys, supporting faculty in meaningful ways, and being part of a welcoming, mission-driven environment, this position offers a rewarding opportunity to make a daily impact while building strong professional connections within the university.
Example of Duties
• Provides program or service support in department efforts to counsel, guide, and provide resources for students.
• Assists in the delivery of services and programs for students such as scholarship coordination, disability services, academic success programs, and resources, etc.
• Performs a variety of administrative support activities.
• Ensures documentation and records are maintained.
• May assist with coordinating events, marketing and communication, and creating resources.
Level Guidelines
• Career-level position demonstrating proficiency and knowledge of related competencies
• Works under direct to general supervision and may receive guidance on more complex assignments
• Follows established procedures for work assignments, and completes assignments which are semi-routine and may be atypical in nature
• Applies thorough knowledge to respond to inquiries and requests
• Able to resolve most problems and issues and respond to requests without escalation
• Provides guidance to students
• May provide supervision to one to two other staff or lead a small work team
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.
Why Choose ISU?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program