Travel Industry Sales Manager - Based in USA

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons is powered by our people. We are collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners trough a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is trough a world-class employee experience and company culture. 

 
About Four Seasons Resort and Residences Los Cabos at Costa Palmas 

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.   

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:  

• Hotel Site: https://www.fourseasons.com/es/loscabos/ 

• Instagram: #fsloscabos   

*The position of Travel Industry Sales Manager is a satellite sales position based in the USA*

About the role of the Travel Industry Sales Manager 

Responsible for communicating industry trends, business practices, and market opportunities. Develop the assigned markets for hotels with the main focus of capturing and growing market share from high-end leisure agencies and Preferred Partners. Revenue generation from Travel Industry accounts is the key focus of this position.  

What you will do: 

• Achieve room revenue goals from a defined portfolio of Travel Industry accounts.
• Build and maintain strong client relationships through travel, sales calls, events, tradeshows, and site inspections.
• Develop and grow accounts using market intelligence, internal data, and targeted sales strategies.
• Identify and execute educational, promotional, and business‑development opportunities to drive revenue.
• Manage sales activities, reporting, forecasting, and account records to support overall market performance.

What you bring: 

• Fluency in Spanish and English is required for this position 
• College education in Hospitality or Marketing  
• Minimum of 5 years of luxury hotel sales experience (preferably in travel industry)
• Excellent interpersonal skills and communication skills 
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Teams 
• Proficient in Golden Sales & Catering system 
• Knowledge and professional use of social media as a tool to support business development
• Cross-cultural sensitivity and customer service orientation 
• Able to travel for client meetings, events, trade shows, and resort visits.  Minimum travel to the resort once a quarter for a one-week time period

What we offer: 

• Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level           

• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort 

• Uniforms:   Complimentary Dry Cleaning for Employee Uniforms         

• Training & Development: In-house training workshops for line and management employees 

• Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards 

Service Culture   

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.   

Learn more by visiting us at:   

• Company Site:       www.fourseasons.com      
• Our Careers:       https://careers.fourseasons.com/us/en     
• LinkedIn:                 https://www.linkedin.com/company/four-seasons-hotels-and-resorts    
• Facebook:               https://www.facebook.com/FourSeasonsJobs    
• Twitter:                    https://twitter.com/FourSeasonsJobs    

   

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf