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About the Role
DuPont is hiring a Sales Support / Inside Sales Representative to support the Healthcare & Water Technologies business. This role partners closely with Field Sales to manage transactional accounts, qualify leads, and drive profitable growth across North America.
Location: Wilmington, Delaware
Hybrid: 4 days onsite
What You’ll Do
Manage a portfolio of transactional (“tail”) accounts to drive retention, expansion, and growth
Own the end‑to‑end sales cycle: prospecting, quoting, negotiation support, order conversion, and follow‑up
Qualify inbound and outbound leads and route sales‑ready opportunities to Field Sales
Partner with Field Sales on lead follow‑up, demand generation, and early customer engagement
Build account plans identifying cross‑sell, up‑sell, and whitespace opportunities
Maintain strong customer relationships via phone, E-Mail, and virtual outreach
Coordinate with Customer Service, Supply Chain, Technical, Marketing, and R&D
Ensure accurate CRM (SFDC) data: leads, opportunities, activities, and next steps
Use analytics (Power BI, CRM) to identify demand signals and pipeline opportunities
Support forecasting, demand planning, and quarter‑end order management
What You Bring
Bachelor’s degree in Business, Marketing, Sales, or related field
1–3 years of Inside Sales, Sales Support, or Account Management experience
Experience qualifying leads and supporting pipeline development
Strong collaboration and communication skills
Highly organized with strong attention to detail
Proficient in Microsoft Excel, Word, and PowerPoint
CRM experience (Salesforce preferred)
B2B experience preferred (healthcare, industrial, or materials a plus)
Why DuPont
Purpose‑driven work with global impact
Collaborative, growth‑oriented culture
Opportunity to build commercial and sales expertise
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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.
DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.