Department of the Navy

TRANSPORTATION ASSISTANT (QA INSPECTOR/COUNSELOR)

Guantanamo Bay, Cuba Full time

TRANSPORTATION ASSISTANT (QA INSPECTOR/COUNSELOR)

Department: Department of the Navy

Location(s): Guantanamo Bay, Cuba

Salary Range: $43106 - $56039 Per Year

Job Summary: You will serve as a TRANSPORTATION ASSISTANT (Quality Assurance Inspector/Counselor) in the Navy Household Goods/Personal Property Shipping Office (HHG/PPSO) Store Front Section of NAVSUP FLEET LOGISTICS CENTER JACKSONVILLE.

Major Duties:

  • You will communicate with members/employees, their dependents or agents to elicit their shipment needs.
  • You will explain shipment and storage options, excess costs and special procedures for shipments.
  • You will ensure that the work of Transportation Service Providers engaged in the physical handling and movement of household goods comply with applicable service tenders, contract specifications and other government regulations.
  • You will provide assistance by answering questions, providing claims information, determining pre-approved accessorial services and/or initiating shipment change requests.

Qualifications: Your resume must demonstrate at least one year of experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Performing work applying an extensive body of transportation regulations, methods and practices to perform a variety of interrelated or nonstandard transportation support assignments and resolving problems/issues related to the movement and storage of personal property. Examples of qualifying experience include the following: 1) Performing a wide range of personal property shipment management functions including household goods entitlements, personal property counseling, inbound and outbound shipment management, temporary storage and non-temporary storage; 2) Determining and advising on entitlements or procedures related to the type of quantity of personal property that can be moved at government expense, storage entitlements, mover's liabilities and prohibited items; 3) Serving as point of contact to resolve problems and ensure that the work of Transportation Providers and/or contactors engaged in the physical handling and movement of household goods comply with applicable specifications and regulations. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

How to Apply: Click the Apply Online button to create an account or log in to your existing USAJOBS account. To apply for this position, you must provide a complete Application Package which includes: 1. Complete resume with relevant experience, job title, duties and accomplishments. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week if experience was less than full time (35-40 hours per week), pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume. 2. Supporting documentation Failure to submit a complete application package will result in an ineligible rating and loss of consideration. Your complete application must be received by 11:59 pm Eastern Standard Time (EST) on 01/23/2026. Applications received after 01/23/2026 will generally result in an ineligible rating and loss of consideration. If more than one resume is received, only the last resume received and processed will be reviewed. NOTE: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account: https://mydon.usajobs.gov/Account/Login select Application Status, and click on the more information link under the application status for this position. Your uploaded documents may take several hours to clear the virus scan process so please plan appropriately. You are encouraged to apply online. Applying online will allow you to review and track the status of your application. Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement. It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant.

Application Deadline: 2026-01-23