Transfer Agency, Senior Associate

Who we are looking for

This Senior Associate position is part of our Unit Dealing team.  The role will be responsible to perform operation oversight for the team

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. You will help us build resilience and execute day to day deliverables at our best.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Unit Dealing Senior Associate you will

• Managing day to day operations / delivery of assigned clients with a keen eye on oversight of operational risks to achieve good KPI performance for the team
• Ensure all activities are completed in line with internal standards and review as required
• Ensure incoming queries are being managed in a timely and accurate manner
• Knowledge of custody specific trade and cash life cycle process in terms of processing and settlement activities is preferable
• Work in conjunction with individuals on the team as well as other business units, shared services/COEs, outsource partners, external clients as needed to resolve issues/discrepancies and ensure client satisfaction through seamless processing, accuracy, and adherence to all SLAs/internal standards/guidelines.
• Good problem solution skill. As there might be a lot of unknow issue happen which is not exactly meet before, require the skills to have strong resolving skills
• Professional email written skill and fluent spoken English and professional communication skill as multi-communication is required with internal/external teams.
• Consistently work with team and managers to review the process and optimize the process to achieve the operational efficiency. Participate in project and contribute to process improvements.
• Escalate potential issues to supervisor or next level manager on a timely basis.

These skills will help you succeed in this role

• Working knowledge of financial products and financial markets
• Strong computer competence (Microsoft applications: Excel, Word, etc.)
• Interpersonal and oral communication skills
• Ability to work under pressure/deadlines driven environment
• Good sense of risk awareness

Education & Preferred Qualifications

• Bachelor’s degree or equal job experience
• 5+ years of custody experience and/ or fund accounting experience

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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