Training Specialist
Mukilteo, WA Lab
Summary:
The Training Specialist will drive the development and delivery of high-quality technical and non-technical laboratory training programs for ZRL colleagues, ensuring content is tailored to evolving operational, quality and customer needs. This role is responsible for building and maintaining a comprehensive training and competency tracking system, leveraging tools such as MediaLab to track and monitor staff progress, project manage training & competency assessments, and generate management reports. By regularly analyzing training data and collaborating with site leaders, the specialist ensures all personnel remain knowledgeable, up to date, and fully compliant with organizational training requirements. The specialist also drives continuous improvement by updating curricula, incorporating feedback, and supporting the professional growth of both trainers and staff.
Job Duties:
· Design, implement, and continuously improve comprehensive technical and non-technical training programs and materials (eLearning, workshops) based on operational needs and organizational requirements.
· Oversee the competency assessment program, ensuring timely and effective assessments, documentation, and follow-up for all laboratory staff.
· Develop and manage a robust tracking system (within MediaLab) to assign, record, and monitor training and competency assessments. Ensure all staff records are current, accurate, and audit-ready.
· Deliver training directly and lead “train-the-trainer” initiatives to ensure consistency, standardization and quality across all sites. Mentor and support site trainers.
· Prepare and present regular reports and dashboards on training and competency status for management. Communicate proactively with staff and leadership about training requirements, schedules, and progress.
· Gather feedback, review outcomes, and update training materials and processes to maintain program effectiveness and relevance.
Education/Experience:
· Bachelor’s degree in Medical Technology (MT), Medical Laboratory Science (MLS), or equivalent years of education and experience working in a technical capacity in veterinary and/or human clinical laboratory
· Minimum 5 years’ experience in a veterinary or human clinical laboratory, with at least 3 years of bench experience
· Extensive experience developing and delivering training and competency assessments for laboratory professionals
· Experience implementing and managing training tracking systems (e.g., LMS)
· MT/MLS (ASCP) or equivalent certification (preferred)
· Experience covering multiple clinical laboratory specialties and departments desired (Chemistry, Hematology, Parasitology, Microbiology, Histology, Accessioning, Sendouts, etc)
Technical Skills Required:
· Deep knowledge of laboratory operations, instrumentation, and quality systems
· Proficiency in developing and delivering training materials
· Proficiency with training and competency tracking systems (LMS), experience with MediaLab preferred.
· Strong organizational and data management skills
· Excellent communications skills
· Effective instructional and presentation skills.
· Strong collaboration and teamwork, with the ability to help others develop.
· Ability to indirectly lead and influence colleagues.
· Skilled at coaching and providing constructive feedback.
· Demonstrated skill in establishing strong working relationships and exhibiting natural leadership qualities.
Physical Position Requirements:
· 100% onsite at a Reference Lab
· Able to work for extended periods on a computer and tolerate computer screens.
· Irregular hours (early morning) up to 10%.
· Site visits also include standing and/or walking for extended periods of time.
· Primarily office-based with visits to regional laboratories.
Ability to travel regionally up to 30%.
The US base salary range for this full-time position is $82,000 - $118,000. Our salary ranges are
determined by role, level, and location. The range displayed on each job posting reflects the base pay target range
for new hire salaries for the position. Within the range, individual pay is determined by work location and additional
factors, including job-related skills, experience, and relevant education or training.
This position is also eligible for short-term incentive compensation
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional
and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning
on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full timeRegularColleagueAny unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.