Trainer Virtual Block Specialist (Manheim)

Company

Cox Automotive - USA

Vehicle Operations

Lead Virtual Block Specialist

Individual ContributorNo remote option; must work at a specified Cox location

No

Day

Compensation

Hourly base pay rate is $24.09 - $36.11/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Candidates must reside close to one of the following Manheim locations: Riverside, CA/Las Vegas, NV/Milwaukee, WI/San Antonio, TX.

Job Responsibilities:

- Provide training to assigned virtual block specialist team members.

- Partner with Op-Ex to create training materials and SOPs for virtual block specialist career pathing.

- Support in interviewing and onboarding new hires.

- Optimize workflow training for Title Absent call reporting.

- Audit commercial, dealer and specialty sales to maximize virtual block specialist support.

- Problem solves areas of opportunity with assigned training schedules.

- Create additional job aides for virtual block specialist team members.

- Building positive relationships with field leaders and auctioneer teams.

- Perform other duties as assigned by leadership.

- Strong presentation skills.

- Other duties assigned by management.

Qualifications:

Minimum:

- High School Diploma/GED and 7 years’ experience in a related field.

- OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience. OR 9 years’ experience in a related field.

- Safe driver’s needed; valid driver’s license required.

- Strong communication and interaction skills for both in-person and virtual individuals required.

- Effective time management, client service, and organizational skills required.

Preferred:

- Ability to provide general guidance/direction, training, and technical assistance to Virtual Block Specialists.

- Proficient computer and software skills essential.

- Excellent written and verbal communication skills.

- Strong analytical reasoning and organizational skills are essential.

- Ability to work with limited supervision in a team-oriented and fast-paced environment.

- Ability to maintain good working relationships and build and maintain business relationships.

- Ability to perform 50% or more of daily job duties from on-site auction locations.

- Must possess a strong positive attitude, the ability to multi-task, and enjoy a fast-paced, detail-oriented environment.

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.