Responsible for processing AP disbursements for TIAA and affiliates utilizing the PeopleSoft system as it relates to the role of the Accounts Payable administration. Ensure that all suppliers are paid in a timely and accurate manner. Resolve issues and problems relating to invoices. Communicate with and educate company personnel and suppliers as to TIAA’s Purchasing and Accounts Payable policies and procedures.
Key Responsibilities and Duties
Coordinates accounts payable activities including processing of invoices, vendor setups, proper filing and storage of records. Ensure all activities are completed in a timely manner.
Responsible for managing their own daily workload, prioritizing tasks, ensuring SLA’s are met, improving customer partnerships and training business partners.
Work with the suppliers and departments on solving payment disputes ensuring payments that should not be made are not and those that should are done so as quickly as possible. Ensure a dialogue continues on all problem invoices. Educate TIAA staff on policies, procedures and financial system operation as it relates to Purchasing and Accounts Payable.
Work on month end accruals and communicate with BFO’s partners.
Have an adequate understanding of other applications within the PeopleSoft Financial system such as purchasing, and general ledger.
Educate suppliers on TIAA’s purchasing and payment policies. Maintain adequate written communication relating to problems. This includes both written correspondence to our suppliers and/or departments as well as adequate notations on internal paperwork.
This position will networks with colleagues on a regular basis to resolve issues, gain required information and influence outcomes for the group. Individual will partner with colleagues, management, customers and external contacts as needed.
Educational Requirements
Work Experience
Physical Requirements
Career Level
4IC
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Company Overview
TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our Culture of Impact
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: accessibility.support@tiaa.org
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