Total Rewards Specialist

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Total Rewards Specialist handles the day-to-day benefit administration and provides operational and analytical support to the Total Reward Team. This position provides high-level customer service; including benefits problem-solving support to Employees and Managers on all benefits plans, including health, dental, vision, disability, life and retirement. This position ensures transactions are processed accurately and in a timely manner. The position also audits data and works on special projects as assigned.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Administers various employee benefit programs, such as group insurance, life, medical, dental and vision, HAS, FSA, Short and long-term disability, 401K, life insurance etc.
• Ensures accuracy of employee benefits data, including service from third party vendors.
• Maintains and analyze claims reports to determine trends, inconsistencies and outliers. Brings related issues to the attention of the Total Rewards Manager. 
• Assists employees in filing health, dental, life, and all other related and deferred benefit claims.
• Reviews monthly insurance statements and maintains statistical data relative to premiums, claims, and costs.
• Reviews and validates monthly benefits invoices. Works with employees, vendors and Finance to reconcile discrepancies. 
• Maintains an insurance billing and enrollment roster.
• Creates and review spreadsheets of insured employees.
• Researches new benefit programs.
• Develops and prepare communications to employees about benefit programs, procedures, claims and any other government mandated disclosures.
• Assists Total Rewards Manager in obtaining statistics and information in renewal process of any Health, Life and Retirement plans that benefit the company.
• Works with vendors to resolve high level benefits issues and concerns, including ensuring issues are resolved to conclusion, identifying and monitoring next steps/open items, etc
• Prepares and setup meetings designed to help employees obtain information and understand company benefits and other related incentive programs as needed.
• Coordinates and lead benefit enrollment meetings annually.
• Assists with benefit audits as needed.
• Ensures that all 401(k) contribution/loans changes and feeds are completed in a timely and accurate manner.
• Assists with Compensation evaluation, market pricing and developing and maintaining standardized job descriptions.
• Administers Cobra services as needed.
• Other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

• Detail-oriented, able to multitask, work on a team as well as independently.
• Strong organizational skills and the ability to bring processes through to completion. 
• Competency in database management and spreadsheet creation and maintenance. 
• Ability to multitask multiple projects.
• Must be able to maintain confidential information.

• Knowledge of company policies/procedures & benefit package or the ability & willingness to learn.

• Strong organizational skills.
• Ability to consistently meet daily, weekly and monthly deadlines.
• This position requires a minimum of 10% of travel nationwide.

EDUCATION AND EXPERIENCE CRITERIA:

• Bachelor Degree in Human Resources Management, Business Administration or related field.
• Minimum three to five years of benefits /HR administration or compensation exposure in a Corporate HR function.
• Strong Microsoft Office skills, specifically Word and Excel.
• Experience in UltiPro, Workday or any other applicable HR database programs helpful.

PAY RANGE:

$24.0 - $34.25 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

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