Time Process Lead (EEx)

Ko wai mātou – About us
Kia ora.  We’re Foodies.  You know New World, PAK’nSAVE and Four Square right?  That’s us!  With 300+ stores and over 27,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life.  Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.

Te Tūranga – About the role
The Employee Experience (EEx) Programme is our co-op-wide reset of how our people and payroll experience works; simpler, smarter, and designed for the moments that matter. We’re modernising systems and streamlining processes so it’s easier for our teams (stores, Distribution Centres (DC’s) and Support Centre) to get stuff done and focus on customers.

As the Time Process Lead for EEx, you’ll play a critical role in ensuring time capture is accurate, compliant, and payroll‑safe. Your work will sit at the front line of payroll accuracy, focusing on how time is recorded, approved, and translated into correct pay outcomes and leave processing.

Key responsibilities include:

• Designing and owning end‑to‑end time recording processes (timesheets, rosters, overtime, allowances, penalty rates, approvals)
• Interpreting employment agreements, awards, and rules to ensure accurate time capture and pay outcomes
• Defining and enforcing approval models, cut‑offs, and escalation pathways to ensure payroll‑ready inputs
• Ensuring time inputs correctly trigger leave processing and align with downstream payroll outcomes
• Embedding legislative and contractual compliance across all time processes
• Leading testing, UAT scenarios, and real‑world edge case validation for time and attendance changes
• Establishing controls, exception monitoring, and proactive issue resolution to minimise payroll risk
• Supporting leader adoption, training, and readiness for new time and payroll ways of working

This is a 24 month fixed term contract.

Ngā painga - What we offer
We’re committed to providing awesome experiences for our people, including offering a range of benefits:

• Free carparking - we’ve got over 1,000 carparks including EV plugs
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday
• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

He kōrero mōu - About you
You’re a time & attendance and payroll specialist who understands that getting time right is critical to building trust. You thrive in complex environments, enjoy solving problems, and bring a strong sense of ownership to delivering accurate, compliant outcomes.

You’ll also bring:

• Proven experience in Time & Attendance, payroll systems, or workforce management implementations
• Strong operational knowledge of time capture, rosters, leave processes, approvals, and payroll integration
• Solid experience supporting Time & Attendance and leave administration that feeds payroll, including timesheets, rosters, leave requests/approvals, corrections, and cut-off management
• Experience interpreting employment agreements, rules, and payroll policies in real‑world scenarios
• Strong troubleshooting skills across the Time & Attendance - payroll flow (coding, approvals, pay rules, leave processing, and interface/data timing issues), including investigating root cause, documenting evidence, and escalating with clear option
• Experience supporting testing/UAT and parallel pay activities for Time & Attendance changes (rosters, overtime rules, allowances, leave types), including preparing/updating test scripts, completing complex scenarios, logging defects, and supporting hyper care after go live
• A highly organised, delivery‑focused mindset with the ability to manage cut‑offs, priorities, and competing demands
• A proactive, continuous improvement approach with strong stakeholder and customer service skills

We’re interested in your diverse experiences, your strengths and how adaptable you are to learn and grow.  If you don't meet every requirement, but feel this role could be for you, we’d still love to hear from you!

Experience awesome. Achieve awesome. Be awesomely you.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [email protected]. Accommodations could include, interview location, sign language interpreter, assistive technology.

Are you stocked up & ready to head to the checkout – apply now!