GO BEYOND THE IVY
Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events.
Chicago Cubs | Marquee 360 | Marquee Development | Marquee Ventures
Each brand stands as unique as the teams that drive them. We welcome you to learn more about us.
JOB TITLE: Associate, Ticket Services (Part-time)
DEPARTMENT: Ticket Service
ORGANIZATION: Chicago Cubs
REPORTS TO:
- Director, Ticket Services
- Manager, Premier Service
LOCATION: Chicago, IL
FLSA STATUS: Non-Exempt
COMPENSATION: $18 per hour USD
Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports and entertainment through Cubs baseball and live events. Our success is driven by our people, who work to create and inspire change in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?
OUR STORY
THE CHICAGO CUBS FRANCHISE The Chicago Cubs franchise, a charter member of Major League Baseball’s National League since 1876, has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee, iconic Wrigley Field has been the home of the Chicago Cubs since 1916 and is the second oldest ballpark in Major League Baseball. In 2009, the Ricketts family assumed ownership of the Chicago Cubs and established three main goals for the organization: Win the World Series, Preserve and Improve Wrigley Field, and Be a Good Neighbor.
CORPORATE PARTNERSHIP OPPORTUNIITES INCLUDE:
Season Ticket Service Associate (Part-Time)
Premier Ticket Service Associate (Part-Time)
The Chicago Cubs – Ticket Service department is seeking to fill two part-time positions for the 2026 season within two preidentified areas. The Part-Time Ticket Services Associate roles will be assigned to recurring and one-off tasks specifically identified to support the Season Ticket Services team or the Premier Service team. These roles will provide consistent and reliable support service day-to-day internally for the season ticket and premier service teams and externally for existing clients.
Interview & Hiring Timeline: interviews with qualified candidates are anticipated to begin in early March and target a early April start date.
- The duration of these positions is approximately 7 months, beginning in April through October 2026.
- Ticket Service Associates will be expected to work on-site at the Chicago Cubs Front Office approximately 30 hours/week.
THE DAY-TO-DAY:
Provide administrative support for Premier & Ticket Services teams including but not limited to: mailing, promotional item and gifting organization, and assistance with game day, concerts, and events.
Assist with the coordination and execution of all Premier and Season Ticket related benefits including gift bag deliveries, on field visits and others as needed.
Coordinate, organize, and execute all Guaranteed Gate Giveaway (GGG) fulfillment.
Manage item inventory, packaging, labeling, and distribution processes.
Support Season Ticket Service and Premier Service / Sales teams with single game premier rentals by performing customer service check ins with host of respective space on gamedays to ensure experience is as promised
Utilize Salesforce CRM to thoroughly record and maintain all client related activities
WHAT YOU’LL BRING:
Demonstrated ability to display a personable, passionate, determined and professional attitude at all times
Demonstrated ability to be detail oriented, organized, proven ability to follow through and follow up on all tasks
Demonstrated ability to function in fast-paced environment, handle multiple projects while adhering to deadlines
Demonstrated verbal, written and communication skills
Proficiency with MS Office; demonstrated ability to learn and master new technology as needed
Demonstrated ability to maintain confidentiality
Able to work non-traditional hours, including nights, weekends, and holidays
Minimum +1 year of experience in a hospitality, sales, business, community outreach, public relations, customer service, and / or sales setting
WHAT SETS YOU APART:
Passion for baseball, the Chicago Cubs, Wrigley Field and its unique history
Positive attitude and the ability to maintain the highest level of professionalism
Demonstrated ability to work independently while working in a team environment towards goals
Ability to work under stress
Responds well to coaching and feedback
Experience in promotional event planning, execution and delivery
Self-starter with leadership skills
TOTAL REWARDS:
On-site parking
Variety of associate special events, volunteer opportunities and partnership discounts
Casual work attire environment
Access to best-in-class facilities
* This job posting includes the anticipated compensation, which reflects the hourly rate or salary range the Chicago Cubs and its affiliates are considering for this role in the specified location(s) as of the posting date. Where anticipated compensation is a salary range, the actual base salary offered within that range will be reflective of the candidate’s skills and experience.
The Chicago Cubs and its affiliates embrace diversity and are committed to building a team that represents all communities. We hold ourselves accountable to include new and different voices in our organization. Everyone is welcome here, and we celebrate what makes each of us unique.
Response Expectations:
Due to the overwhelming number of applications we receive, we unfortunately may not be able to respond in person to each applicant. However, we can assure you that you will receive an email confirmation when you apply as well as additional email notifications whether you are selected to move forward for the position or not. Please note, we keep all resumes on file and will contact you should we wish to schedule an interview with you.
The Chicago Cubs and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.