Test Manager Test & Deployment Services

Job Title

Test Manager Test & Deployment Services

Job Description

The Test Manager in the Services Department is responsible for overseeing the end-to-end testing and ensuring the quality of updated releases received from the product teams. This role involves coordinating with various teams, managing testing processes, test strategy, test systems, test plans, test competence and ensuring that all products meet the required standards before deployment.

Your department

Within Vanderlande, Test & Deployment team in the IT&RS – IT delivery department is responsible for the Life-cycle Services intake, validation, deployment and after care of material handling solutions worldwide.
The Test & Deployment Team is an internationally operating service organization for our customers in the Warehousing and Parcel business units. Apart from the traditional service delivery aligned with ITIL Change Management we are also dedicated to continue developing ourselves as a business partner for our customers.

Your position:
The Test Manager is part of the management of the Test & Deployment team. The team is responsible for the complete Test & Integration process for new software releases which are running at our customer sites. You focus on the test management of the software with special attention for managing the technical risks that are inherent to complex systems. Next to that the other aspect is to grow, guide and coach the test team members in test competence and execution.

Key Responsibilities:

• Develop and implement comprehensive test strategies and plans for end-to-end testing.
• Manage and oversee all phases of the testing lifecycle, including requirement management, verification, validation, change management, and configuration management.
• Coordinate with internal and external stakeholders, including customers and suppliers, to ensure seamless integration and testing processes.
• Lead and manage a team of testers, providing guidance, support, and motivation to achieve testing objectives.
• Ensure that all testing activities are completed on time, within budget, and to the highest quality standards.
• Analyze test results, identify issues, and work with development teams to resolve them.
• Maintain detailed documentation of testing processes, results, and any issues encountered.
• Continuously improve testing processes and methodologies to enhance efficiency and effectiveness.
• Ensure compliance with industry standards and best practices for testing and quality assurance.

Key Tasks:
Guide and coach the test team to:

• Design and develop detailed test plans and test cases based on project requirements.
• Execute test cases and document results, ensuring thorough coverage of all functionalities.
• Identify, track, and manage defects using appropriate tools and methodologies.
• Perform and guide risk assessments and develop mitigation plans for potential testing issues.
• Collaborate with the development team to understand the scope and requirements of each release.
• Provide regular updates and reports on testing progress and quality metrics to stakeholders.
• Conduct training and knowledge-sharing sessions for the testing team and other relevant stakeholders.
• Stay updated with the latest trends and advancements in testing tools and technologies.

Qualifications and Skills:

• Bachelor's degree in a technical and logistics field. 8+ yrs of relevant exp preferably with a focus on systems engineering and quality or a related discipline.

• ISTQB Advanced level or similar certification.
• Experience is a service-oriented environment, supporting live customer systems according to ITIL standards.
• Experience in customer processes within a relevant industry like ASML or Thales or a comparable job role.
• Proven experience as a Test manager with a strong understanding of systems engineering processes.
• Excellent analytical skills with an ability to think at a system level.
• Proactive and pragmatic approach to problem-solving.
• Strong ability to build partnerships with customers, internal and external suppliers.
• Ability to balance quality, lead time, and cost effectively.
• Excellent communication skills in English, both written and verbal.
• Strong team-building and motivational skills, capable of working with people at all levels.