RSM

Temporary Client Service Representative (CSR)

Melbourne Full time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

RSM is seeking a Temporary Client Service Representative (CSR) to join our practice. We are looking for a self‑motivated, professional, and responsible individual to support our clients through high‑quality service delivery. Responsibilities include assisting with day‑to‑day client support activities and helping ensure an outstanding client experience.

Additional responsibilities may include meeting with clients, supporting project execution, working directly with client personnel to complete consulting services, and discussing results. The Temporary CSR may also assist with preparing or delivering reports on services performed. Success in this role requires completing client projects efficiently, maintaining a high level of proficiency, and developing a strong understanding of client business objectives.

Basic Qualifications:

  • Exceptional organization skills and attention to detail
  • Advanced knowledge of Excel and commonly used accounting software
  • Strong decision‑making, problem‑solving, and analytical abilities
  • High level of professionalism and excellent interpersonal communication skills
  • Limited travel

Preferred Qualifications:

  • 1–2 years of relevant work experience
  • Ability to manage multiple projects while meeting deadlines
  • Demonstrated understanding of common accounting practices or related certifications (e.g., payroll, bookkeeping, financial statements, reporting, account reconciliations)

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $22 - $34 per hour