Lyra health

Telephone Clinician

Johannesburg Full Time
About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

Role Overview:

We are seeking a Social Worker, Registered Counsellor or Psychologist to provide high-quality telephonic counselling and psychosocial support to a diverse corporate client base. The ideal candidate will be required to provide clinical interventions in both English and at least one African language to ensure inclusive and accessible mental health care.

In this role, you will act as a primary point of contact for employees across our partner companies, providing short-term brief therapy, and managing crisis interventions over the phone. 

Hours: This is a full time permanent position working five (5) day a week role (Saturday to Wednesday).

Shifts: The successful individual must be willing and able to work Shift Hours as required by the role i.e. Morning, Afternoon and Evening.

The role is hybrid to be based in South Africa.