Technology Director: IT Business Management & Governance (US)

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$143,720 - $240,240 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Governance & Control

Job Description:

The IT Director Business Management & Governance (US) provides a comprehensive and diverse range of risk management expertise to business leaders, leads and supports the implementation of appropriate risk frameworks and drives related management activities to mitigate risk exposures for key business segments of the Bank or functional areas. May provide oversight and recommendations based on overall strategy and industry best practices.
Responsibilities include:
• Coordinates and/or guides activities relating to core operational risk disciplines/programs including, Risk & Control Self-Assessment, Business Continuity Management, Outsourcing & Vendor Management, Regulatory Compliance (e.g. CDIC, AML, Privacy, IDA, CBA, SOX, Basel etc.)
• Supports enterprise-wide operational risk escalation, review and approval processes, data management, policies and risk assessment processes
• Directs the development and monitoring of Key Risk Indicators and facilitate communication and resolution of risk issues among other business segments where applicable
• Leads the development and/or implementation of specific standards, policies and/or processes that identify, report on and mitigate operational risk exposures within the business
• Proactively analyzes potential risks and ensures escalation of key risks to appropriate areas and action plans to mitigate and manage these risks
• Establishes and provides on-going analysis and reporting on technology risk and/or other major risk categories as applicable to business or functional area, and reviews findings and action plans with business leaders to mitigate and manage key issues
• Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations

Depth & Scope:

• Oversees and directs others, including both Direct Reports (where applicable) and non-Direct Reports from Business Lines
• Manages relationships with multiple Business Lines within Risk Management
• Provides specialized Subject Matter Expertise to Business Lines on audit principles and processes and provides guidance in preparing for reviews/examinations, responding to inquiries, developing remediation actions plans and coordinating follow-up activities
• Works with Risk Leaders to develop appropriate remediation responses and actively track/monitor status to ensure all items are addressed in a timely, high quality, sustainable and auditable manner
• Ongoing controls reporting (i.e. Control Dashboards/Quality Assurance testing)
• Contributes to project management process and deliverables for assigned projects
• Assists with development of proactive strategies, tactics and programs to implement controls and effectively manage regulatory and governance issues
• Assists with strategic initiatives related to Risk Management and/or Governance and Control issues (Process Mapping, Self Assessments, Road-to-Strong Initiatives, etc.)
• Assesses overall significant risks and the effectiveness of governance and control programs, recommending changes to management/leaders
• Oversees strategic initiatives related to Risk Management and/or Governance and Control issues
• Provides accurate, organized and efficient operational support by collecting and tracking data, creating and maintaining files to ensure effective operations
• Interacts frequently with Senior and Executive Management in Leadership events and/or Challenge Panel presentations
• Manages projects or tasks that are often complex and multi-faceted, including scheduling/delegating activities and prioritizing accountabilities, projects and tasks to ensure proper resourcing and to meet established deadlines
• Works well independently and in team environment
• Exhibits strong decision-making abilities and follow-through on assigned tasks
• Possesses high level analytical skills and the ability to think strategically as well as tactically
• Exhibits excellent communication and presentation skills
• Exhibits excellent relationship management skills, including the ability to mediate difficult situations and influence outcomes in a respectful, professional and effective manner
• Represents Risk Management on internal/external committees where appropriate
• Assists in monitoring overall control environment by preparing Management Self Assessments and supporting reports
• Maintains confidentiality of data/materials/information received in course of discharging duties
• Exhibits willingness to travel to manage team members and/or Business Line contacts throughout the company footprint
• Consistently exhibits professionalism and sound judgment

Education & Experience:

• 4 Year Degree or equivalent experience preferred
• 10+ Years of related experience in Risk Mgt, including proven Issues Remediation experience
• Project Management and/or similar experience required
• Working knowledge of project management and/or audit examination principles, processes and procedures required
• Employee development skills and experience required
• PC Skills/Experience (MS Office Suite, Visio, MS Project) required

Preferred Qualifications:

- Advanced knowledge of risk management governance, programs, policies, practices, operating frameworks & reporting for business supported and/or area of discipline to deliver objective guidance and independent challenge on initiatives.

• Knowledge of risk management environment, standards, regulations and mitigation
• Knowledge of US banking regulatory environment including Heightened Standards, GLBA and FFIEC Handbooks
• Professional certifications such as CISM, CRISC, CISSP, CISA
• Knowledge of industry frameworks such as NIST CSF and COBIT
• Strong analytical, communication and executive presentation skills

• Ability to contribute to strategic direction of the function and provide advice to senior leadership
• Advanced ability to lead, plan, implement, and evaluate program/project activities to ensure completion of initiatives
• Ability to make an impact, influence, and achieve results with effective negotiation, problem-solving, and communication skills
• Ability to work collaboratively and build relationships across teams and functions
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to handle confidential information with discretion

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Occasional
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.