Technology Depot Specialist

Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value—supporting the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,400+ finance & technology experts in a supportive, collaborative environment. 

Backed by premier private equity firms and headquartered in New York with 10 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark. 

Role Overview 

Reporting to the Director of End User Computing, the Depot Specialist is responsible for the daily operations of Accordion’s hardware depot, managing the lifecycle of company devices including imaging, deployment, retrieval, repair coordination, and decommissioning. This role ensures that all equipment is prepared, tracked, and maintained according to company standards and supports a consistent, secure end-user experience across all endpoints.

This role will ideally be based in our Dallas office and is a hybrid role with the flexibility to work remotely 2 days per week.

This position is not eligible for immigration sponsorship.

What You’ll Do:

• Manage all depot activities, including receiving, inventory management, imaging, shipping, and returns according to policies set out by the Asset Manager
• Maintain accurate records of hardware assets through ServiceDesk Plus and Endpoint Central
• Prepare and image macOS and Windows devices in alignment with Accordion’s configuration standards
• Partner with the End User Computing (EUC) team to coordinate device replacements, refresh cycles, and onboarding logistics
• Handle device intake for offboarding, including data wiping and returns to stock or disposal
• Support logistics for remote and on-site equipment deployment across Accordion offices
• Assist in troubleshooting hardware issues and coordinating warranty repairs or vendor returns
• Maintain the organization and cleanliness of the physical depot and ensure compliance with security protocols
• Provide timely updates on depot status, inventory levels, and outstanding requests

You Have:

• 2–4 years of experience in IT depot operations, hardware asset management, or end-user support
• Experience with ManageEngine Endpoint Central and ServiceDesk Plus for inventory tracking and device management
• Working knowledge of macOS, Windows, and Jamf Pro environments
• Strong attention to detail and organizational skills
• Excellent communication and collaboration abilities
• Ability to lift and move computer equipment as needed (up to 40 lbs)
• Proven track record of process adherence and documentation accuracy
• Familiarity with imaging automation tools or mobile device management (MDM) solutions
• Experience in hybrid or fully remote hardware logistics
• Knowledge of Information Technology Infrastructure Library (ITIL) or other service management frameworks

You Are:

• Excited to be part of a growing team, with a focus on driving future growth
• Passionate about delivering exceptional client service
• Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies, particularly within the office of the CFO
• Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture
• Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing)
• A self-starter with a strong work ethic
• Full of entrepreneurial spirit and comfortable in a fluid, flat organization
• Able to effectively communicate complex issues and solutions, and raise issues to senior team members when necessary
• A team player, able to work with team members across all levels
• Someone who enjoys mentoring others and doing meaningful work
• A leader of others; you lead by example

The annual salary for this role ranges from: $60,000 to $65,000 + benefits + bonus (overtime eligible). Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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