We are banking at another level.
Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.
Choosing BDC as your employer also means:
Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...
Explore the BDC Way in our Culture Book
POSITION OVERVIEW
BDC is the only bank dedicated exclusively to Canadian entrepreneurs, supporting the growth of small and medium‑sized businesses across the country. As a Technology Business Advisor, Client Delivery, you support entrepreneurs by delivering high‑quality standard and custom digital technology advisory projects. Your work focuses on digital transformation, business software selection (ERP, CRM, and industry‑specific solutions), and implementation support. Your contributions directly help Canadian businesses grow, modernize, and succeed—while working in an environment where you can be yourself at work.
CHALLENGES TO BE MET
Deliver standard and customized digital technology advisory engagements, including digital strategy, system selection, implementation support, and executive‑level coaching for SME clients.
Lead end‑to‑end project delivery by managing scope, timelines, budget, risks, and resources across multiple concurrent client engagements.
Provide hands‑on guidance and oversight to ensure project objectives, quality standards, and deliverables are met, contributing directly where required.
Act as a subject matter expert in ERP, CRM, and enterprise systems, staying current on market trends to inform advisory approaches, tools, and methodologies.
Collaborate closely with Client Partners and internal stakeholders to support sales efforts by demonstrating technical expertise and solution fit.
Participate actively in business development by engaging clients, identifying needs, and contributing to solution design and proposal development.
Support practice growth through outreach activities, including the development of marketing and promotional content aligned with advisory offerings.
WHAT WE ARE LOOKING FOR
Required Qualifications
Bachelor’s degree in computer science, business administration, commerce, engineering, or a related field with a focus on information systems.
Minimum 10 years of experience in a management consulting or professional services environment.
At least 6 years of hands‑on experience with ERP systems, CRM platforms, enterprise applications, and industry‑specific business solutions.
Demonstrated expertise in ERP systems and modules across multiple industries, including manufacturing and construction.
Proven experience managing and delivering both standard and custom consulting projects, including scope, budget, timeline, and resource management.
Experience designing and documenting business processes related to enterprise systems.
Ability to translate business needs into functional and technical requirements for SME clients.
Experience developing and implementing digital technology roadmaps.
Hands‑on experience applying AI solutions within business operations environments.
Solid understanding of IT infrastructure, enterprise applications, and system integration methods and tools.
Knowledge of project management methodologies and best practices in client service delivery contexts.
Strong client service orientation with demonstrated ability to build trusted advisor relationships.
Excellent verbal, written, and presentation communication skills.
Ability to collaborate effectively within cross‑functional teams.
Willingness and ability to travel within a limited geographic area, with occasional travel across Western Canada.
Preferred Qualifications
MBA or related professional designation.
Experience working in a consulting firm environment.
Bilingualism (English and French).
Location: Vancouver or Fraser Valley, British Columbia
Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.
While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.