Education Technician

Education Technician

Department: Department of Veterans Affairs

Location(s): Portland, Oregon

Salary Range: $48927 - $70682 Per Year

Job Summary: This position is located at the VA Portland Health Care System (VAPORHCS) in the Education Division, Patient Care Services Strategic Business Unit, in the Veterans Integrated Service Network 20. ***This is an open-continuous announcement. Please see Duties section below for details.***

Major Duties:

• NOTE: This is an open-continuous announcement which closes on May 28, 2026 or until all positions have been filled. Positions will be filled as they become available. There will be multiple cut-off dates used to consider applications for referral to the selecting official. The first cut-off date to consider applications for referral to the selecting official will be May 12, 2026. The primary responsibility of this position is to provide a wide variety of analytical, program administrative, and policy functions; to include, providing specialized duties for the VHA Resuscitation Education Initiative (REdI) and Simulation programs; as well as, for the entire Education Division. Major duties include but are not limited to: Oversees all the equipment, providing general maintenance, procuring replacement parts and necessary supplies needed for VAPORHCS Simulation Program. Programs a variety of content for Basic Life Support/Advanced Cardiac Life Support and simulations based upon learning needs, e.g., develops educational content to train students on the use of new programs and any technology changes/updates. Determines operational problems so as to find the appropriate solution and may require contacting multiple vendors to make the "scenario" work. Conducts inventories of equipment and supplies and procures items at prescribed levels to meet facility/training program needs. Compiles data, tracks simulations, use of equipment, and evaluations. Acts as the facility liaison with Resuscitation Education Initiative (REdI), responsible for managing, coordinating, administering and instructing for a 1A facility; requiring 2500 staff certifications in Basic Life Support and 200 certifications in Advanced Cardiac Life Support. Responsible for tracking, analyzing, independently resolving issues, and making recommendations to national for program improvement. Certified AHA Basic Life Support (BLS) instructor and provides face-to-face instruction of clinical employees that leads to AHA certification. Serve as the expert for BLS and support for Advanced Cardiac Life Support (ACLS) for facility and VISN20 staff in achieving and maintaining BLS and ACLS certification. Provides one-on-one instructional support to employees achieving certification through online didactic and self-paced skills check off using voice assisted mannequins. Conducts training material inventories to ensure stocks remain at prescribed levels to meet facility/training program needs. Completes reports, compiles data, tracks ACLS/BLS certification cards and submits annual reports to VHA REdI, accounting for any discrepancies that were identified. Serves as the TMS administrator and help-desk coordinator for the REdI program, providing user support on problematic issues for users. Analyzes utilization trend data to identify problem areas, provides objective assessments, prioritizes identified problems, and recommends appropriate suggestions and/or alternatives regarding course procedural modification and programmatic improvements. Performs front desk management and provides a high level of administrative support services. Works independently and is responsible for processing a wide variety of administrative actions supporting the mission of the Education Division. Advises staff of administrative regulations, policies, and procedures. Provides program and administrative support by preparing spreadsheets, correspondence, inventory reporting, and related documents, completed independently and with a high degree of accuracy. Processes incoming and outgoing materials such as correspondence, reports, memoranda, newsletter and other forms of written communication. Schedules Education Division meetings and other meetings at the request of the Director of Education, prepares agenda, completes meeting minutes, coordinates attendees, and sets up the room on the day of the meeting. Prepares, schedules, and coordinates travel, including flight, hotel, transportation, and conference/training registration for the Education Division. Acts as primary timekeeper for Education Division, processing all timekeeping for the department. Other duties as assigned. Work Schedule: Monday - Friday, 7:30am to 4:00pm PST Virtual: This is not a virtual position. Position Description/PD#: Education Technician/PD215660 and PD215690 Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Qualifications: To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 05/28/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience, GS-6: You must have one year of specialized experience equivalent to at least the next lower grade (GS-5) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Providing administrative and technical support duties in an office environment; collecting, compiling and tracking data and information; analyzing data and preparing reports; preparing correspondence, reports, memoranda, and other forms of written communication; and maintaining and troubleshooting a wide range of technical equipment. Specialized Experience, GS-7: You must have one year of specialized experience equivalent to at least the next lower grade (GS-6) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Providing administrative and technical support duties in an office environment; collecting, compiling and tracking data and information; analyzing data and preparing reports; preparing correspondence, reports, memoranda, and other forms of written communication; maintaining and troubleshooting a wide range of technical equipment, including simulation and medical devices; and providing technical advice and training to clinical staff. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position AND the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12948543. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 05/28/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit

Application Deadline: 2026-05-28