Lilly

Technician - Quality Control - Incoming Materials

US: Research Triangle Park NC Full time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Description:

The Incoming Materials Technician performs goods receipt, material sampling, outbound shipping process and incoming inspections including visual inspection and measurements, utilizing SAP and SmartLab systems. Will also be responsible for delivering samples to laboratories and maintaining retention samples.

Key Objectives/Deliverables:

  • Practices safety behaviors with proper personal protective equipment (PPE) and lifting techniques. Supports all health, safety and environment (HSE) Corporate and Site Goals.
  • Documenting inspections in accordance with procedures and specifications.
  • Ensuring materials not meeting specifications are quarantined, per local procedures.
  • Communicate with QA Disposition team to ensure materials are released in a timely manner, as to not delay production.
  • Identifies and assists in resolving issues on inbound shipments (i.e. Incorrect quantity or product, contamination, etc.).
  • Performs appropriate transactions in SAP to ensure system represents appropriate status of material (QI, blocked, scrapped, etc.)
  • Ensures supplier complaints/remarks are initiated for materials not meeting Lilly expectations.
  • May participate in investigations regarding materials or service complaints.
  • Authors/revises SOPs, materials specifications, as needed.
  • Interacts with other quality functions and supports material related Supplier Change Notifications (SCN).
  • Participates in/supports regulatory inspections, as needed.
  • Ability to organize and prioritize multiple tasks, highly flexible and able to work independently in fast paced environment to support production demands.
  • Excellent interpersonal and networking skills.
  • Highly motivated, enthusiastic, share ideas and lead solutions effectively to resolution; ensure safety of others.
  • Demonstrated understanding of cGMP regulations related to Inspection applications.
  • Strong attention to detail.
  • Proficient in computer system applications.

Requirements (Education, Experience, Training):

  • Minimum High School Diploma

Preferred attributes but not required:

  • Previous facility or area start up experience.
  • Previous experience in GMP production and warehouse environments.
  • Understanding of statistical tools and analysis.
  • Experience in inventory management systems (EWM, SAP, etc.)
  • Experience with raw material sampling.
  • Experience with measuring printed packaging materials.
  • Experience working in classified spaces.

Additional Information:

  • Rotating 12-hour day shift (2-2-3 Schedule)
  • Ability to work on call and/or off shift in support of a 24/7 manufacturing facility.
  • Ability to work overtime as required. 

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$18.02 - $38.61

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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