JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
ABOUT THE ROLE:
A Facilities Technician role working within the facilities management function of one of JLLʼs key Client portfolios. The Facilities Technician is responsible for performing routine reactive and preventative building maintenance tasks.
This can include tasks in one or more fields for example, carpentry, electrical, heating, ventilation, air conditioning, plumbing, carpentry and fabric repairs. Delivering day to day support to ensure the smooth running of our facilities service providing exceptional customer experience within our Client sites .
KEY RESPONSIBILITIES:
Work collaboratively with the on-site facilities team to ensure planned reactive and preventative tasks are complete
Responsible for operations of M&E equipment (e.g. UPS, generator, BMS, Alarm System, Power Distribution System, Air-conditioning in Office, Water protection system and Drainage Systems) to ensure compliance with HSE and statutory requirements
Supervise maintenance work executed by vendors to ensure safe and quality works are delivered
Provide a first line fix and competency in terms of electrical, plumbing, heating, ventilation, air conditioning, kitchen power issues
Perform fabric related repairs including handyman repairs, problems with conference rooms, interior furnishings, fixtures and equipment
Conduct quality audits including furniture and equipment on a regular basis, logging all issues, ensuring actions are completed on time and in line with Key Performance Indicators (KPI) and Service Level Agreements (SLA)
Complete daily checks in line with the delivery of committed services
Work closely with contractors and vendors on a regular basis, conducting risk assessments and following safety protocols, ensuring compliance
Work with the internal Ticket system and digital applications to keep track of all requested facilities work and close out actions according to Service Level Agreements
Provide appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts and face to face
Work collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service focused approach
Make recommendations to leverage innovations whilst utilising technologies for the Client where required to improve site performance and maintenance practices
Work as part of the multiservice team: supporting Facilities, Events,minor Moves, Adds and Changes (MAC) as needed
Work in accordance with health and safety measures and promote best practice amongst colleagues, contractors and vendors
Work as part of the sustainability drive to reduce utility consumption across the site
WORKING LIFE:
On a daily basis you will be working across a large office ⎼ The main business language spoken in our offices is German.
Knowledge of English is essential
The role will be structured on a shift basis over a 5-day week
On occasion you may be required to work weekends, late shifts or bank holidays, this will be arranged in advance and in accordance with the rota
You will be participating in the OnCall Business Operation
On occasion you will be required to attend emergency call outs to ensure business continuity
You may be required to work within another site on the contract within the same campus to cover team times off or as a change to the team on a permanent basis
ABOUT YOU:
You have direct Facilities Maintenance experience (Minimum 2 years) in a technical role
You have an technical qualification and/or trade license
The correct candidate will also have a current German technical qualification and able to work as part of the JLL and client team.
You have experience using a Computerized Maintenance Management system for managing Preventative Planned Maintenance
You can meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and service focused approach
You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
You are open and have good communication skills
You strive for excellence in what you do and share ideas for improvement
Basic knowledge of Word and Excel are available and you have a keen interest in technology
You are adaptable to work to requests and projects that may vary from day to day
Location:
On-site –Hamburg, DEUIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.