Faith Technologies Incorporated

Technical Publications Lead

WI - Menasha Full time

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care.

The Technical Publications Lead is responsible for guiding a team of technical writers and/or documentation specialists, and liaison with functional areas of the business.  

This role blends leadership, strategic documentation planning, and cross-functional collaboration to ensure all publications are clear, consistent, and correct. 

The Lead must demonstrate strong communication skills, build trust within the team, and maintain a continuous focus on meeting the needs of both internal and external customers. A robust background in technical writing, critical thinking, and a commitment to safety are essential. The Lead is also expected to hold team members accountable for their responsibilities and foster an environment of professional growth and inclusivity. 

Must have deductive reasoning and critical thinking skills with the ability to apply structure to specific problems and produce sensible solutions. Must be familiar with MS Office applications, Smartsheet, Adobe, and exposure or experience with topic-based authoring. Beneficial to have knowledge of manufacturing processes, construction industry practices, and renewable energy. 

MINIMUM REQUIREMENTS

Education: Bachelor’s degree or greater preferred or 10+ years industry experience

Experience: 8+ years’ industry experience preferred 

Travel: 5-10%

Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.

KEY RESPONSIBILITIES

  • Develops and improves technical documentation strategies, including style guides, content architecture, workflows, and more.  

  • Builds a team of confident, skilled, and engaged team members. 

  • Prioritizes documentation tasks in alignment with roadmaps and business requirements. 

  • Becomes a point of contact for internal stakeholders and subject matter experts. 

  • Oversees editorial review process and provide 1:1 training for technical writers. 

  • Interfaces frequently with the technical publications manager on strategy and day-to-day operations. 

  • Participates in and suggests continuing education opportunities. 

  • Performs other related duties as required and assigned. 

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

How Does FTI Give YOU the Chance to Thrive?

If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.

Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.

FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

 

Benefits are the Game-Changer

We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today!

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.