Technical Pre-Sales Consultant, Imaging

Join a team dedicated to supporting the crucial mission of improving health outcomes.

At Merative,  you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery.

The Merge Technical Pre-Sales Consultant is a client facing role within the Sales Organization at Merative that drives sales through consultative understanding of clients’ needs and technical/clinical impact, our solutions’ Unique Business Values, and the specific sales strategy for a new or existing client while working under minimal supervision.

This position collaborates with the sales team as the technical and product Pre-Sales expert for Merge Imaging Solutions. The role involves diligently taking notes from product demonstrations and customer interactions and generating customer-specific Solution Designs and Statements of Work based on customer needs, budget, and Merge product offerings. The consultant will also develop written content for the technical and product-related sections of RFPs and Sales Transition Documents. Additionally, as a consultant you will review proposals generated by the sales team for completeness, technical accuracy, and delivery of the Merge Solution design document or Statement of work.

Responsibilities:

• Partner with sales representatives to develop and execute effective selling strategies for each opportunity.
• Document customers’ goals, objectives, opportunities, problems, and obstacles, linking them back to Merge solution unique business values (UBVs).
• Provide workflow analysis of the current state and demonstrate how Merge solutions can improve existing workflows.
• Analyze the competitive landscape of each deal to properly position Merge’s UBVs and differentiators.
• Develop proposed solutions that address prospect-specific clinical, business, and technology issues.
• Perform tailored onsite product demonstrations and presentations to clinical end-users, IT staff, business analysts, and executives.
• Answer technical questions about product applications and new features to prospects and various groups within new and existing customer accounts.
• Gather ongoing prospect-customer feedback and related information, providing feedback to product management.
• Assist in staging and staffing industry trade shows.
• Pursue a program of self-development through selected reading, seminars, and participation in continuing education.
• Identify and communicate possible improvements in the work process for customers and peers.
• Perform other duties as assigned by immediate supervisor or upper management.

Core Competencies:

• Strong ability to articulate technology concepts to both high level business audiences and highly clinical or technical individuals.
• Demonstrated self-confidence and self-reliance in conducting demonstrations, presentations and experience working in healthcare imaging business situations.
• Broad background and general knowledge of clinical, technical, administrative, and financial areas of running an effective clinical imaging department.
• Experience with CRM software and sales processes.
• Ability to work independently and as part of a cross-functional team.

Qualifications Required:

• 2+ years of experience in a Pre-Sales, technical consulting, or similar role.
• 1+ year experience providing application-network support and explaining technology to customers and sales prospects or providing internal support to company employees.
• Proven track record of success in supporting sales of complex medical imaging solutions.
• Familiarity with healthcare IT environments, including HL7 interfaces, clinical workflows, and regulatory requirements (e.g., HIPAA).
• Experience with Picture Archiving and Communication Systems (PACS), Radiology Information Systems (RIS), and DICOM standards.
• Experience with cloud hosting, networking, and cybersecurity as it pertains to medical imaging solutions.

Office/Work environment & Education Requirements:

• Remote with travel up to 75%
• Bachelor’s degree in a related field (e.g., Computer Science, Engineering) or equivalent work experience.

Compensation

The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.

Min – Max :

$144,000.00 - $216,000.00 (USD)

 

 

Benefits

The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status.  We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals.  Please note that benefits may be discussed in more detail during the hiring process.

• Remote first / work from home culture

• Flexible vacation to help you rest, recharge, and connect with loved ones

• Paid leave benefits

• Health, dental, and vision insurance

• 401k retirement savings plan

• Infertility benefits

• Tuition reimbursement, life insurance, EAP – and more!

 

 

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.