Equifax

Technical Business Analyst

CAN - Ontario - Toronto Full time

Synopsis of the role

We are seeking an experienced and highly detail-oriented Technical Business Analyst (BSA) with a strong background in the Financial Sector. This role is critical, acting as the essential bridge between business stakeholders and technical teams. The successful candidate will be responsible for assessing, researching, analyzing, and clearly documenting sponsor/stakeholder needs in accordance with project deliverables, while also gathering requirements, analyzing existing systems, and helping to design compliant technology solutions that align precisely with business objectives. Clear articulation, strong communication skills, and the ability to lead testing efforts are paramount for success in this organized and impactful role.

What you’ll do

  • Develop functional specifications that satisfy client requirements (large scale)

  • Collaborate closely with stakeholders to gather requirements, define KPIs and deliver insights that guide planning and execution.

  • Collaborate with cross-functional teams, including product management, engineering, and business units.

  • Lead team members and other stakeholders in reviewing and refining requirements. Capture and refine requirements across multi-disciplinary teams

  • Translate business needs into detailed functional specifications, user stories, and process flows.

  • Ensure alignment between technology solutions and business strategy.

  • Actively address issues; setting priorities when appropriate

  • Lead production deployment planning

  • Guide and mentor junior business analysts

  • Serve as lead for system validations, running demos, and managing stakeholder expectations on delivery

  • Serve as SME for ongoing stakeholder support with applications

  • Understand best practice methodologies for providing solutions

  • Cloud Certification Strongly Preferred

What experience you need

  • MS degree in Computer Science or related technical field 

  • 7 to 10 years of related experience

  • Diverse technology / program management background

  • Proven ability to manage multiple projects end to end, keeping stakeholders updated and engaged throughout

  • Cloud Certification Strongly Preferred

What could set you apart

An ability to demonstrate successful performance of our Success Profile skills, including:

  • Analytical Thinking - Applies data and a new perspective on existing solutions to solve complex problems, analyzing multiple sources of information; Makes decisions within guidelines and policies that impact a range of customer, operational, process, or other activities

  • Automation - Effectively cascades suggestions to others, ensures ongoing research is done to better our internal process aligned to external similar markets; Leverages influence to share and create buy-in on new ideas to improve analytic practices

  • Project Management - Effectively oversees development schedules, keeping to timelines, and has oversight and weighs in on the quality of deliverables and supporting documentation; Proactively shares updates and insights with appropriate stakeholders; Proactively plans, organizes and engages appropriate resources for project successes, addresses inefficiencies and holds project participants accountable

  • Quality Control - Understands & supports the definition of Equifax's quality standards; Manages quality improvement efforts and quality control efforts for the business, updating, educating and information appropriate stakeholders where needed

  • Systems Thinking - Provide oversight and guidance for agile planning cadences;  Collaborate with stakeholders to develop the delivery plan (timelines, resources, etc.);  Responsible for workforce planning and capacity planning

Primary Location:

CAN-Toronto-5700 Yonge

CAN-Montreal

Function:

Function - Tech Dev and Client Services

Schedule:

Full time