About Diamond Infrastructure Solutions (website)

Diamond Infrastructure Solutions is an infrastructure-focused company strategically located in the U.S. Gulf Coast – the heart of U.S. manufacturing.  The company is comprised of ~2700 employees and contractors that are driven by a customer-first entrepreneurial mindset, offering expertise and turn-key services to more than 70 on-site and off-site customers across the U.S. Gulf Coast.  The company is built upon the foundation of Dow’s world-leading operational excellence to deliver best-in-class services and reliability.

Our vision is to be the trusted leader in infrastructure—delivering reliable, sustainable, and cost-effective solutions that adapt to our customers’ evolving needs. At Diamond Infrastructure Solutions, we empower growth across the U.S. Gulf Coast by providing strategic land access and dependable services. Backed by world-class assets, scale, and expertise, we help our partners optimize costs, accelerate their ambitions, and achieve lasting value through every project and partnership.

Our People are the integral ingredient to our culture of employee ownership and excellence-driven core values.  An unwavering focus on employee & asset safety and the generational impact to our environment & surrounding communities is critical.  Together we will strategically deliver Focused Growth while positioning the organization to leverage industry megatrends for sustained success.

*This role is aligned to the Diamond Infrastructure Solutions (“Diamond Infra”) company and will be permanently seconded from Dow to Diamond Infrastructure Solutions.

About this Role

Diamond Infrastructure Solutions has an exciting job opportunity as Technical Advisor Lead located in Freeport, TX.

Serves in a vital role for Operations, utilizing process knowledge, technical expertise, and operations experience to assist, teach and coach plant personnel. Focuses on troubleshooting process or equipment issues, improving process performance, and increasing plant reliability. Typically, responsible for a larger plant or facility. Requires advanced skills and expertise in a range of processes, procedures, and systems, and/or specialized technical expertise within an analytical/scientific method or operational process to perform a broad range of complex work assignments. May act as a working team lead, providing subject matter guidance and coordinating work of others.

Responsibilities

Acts as a technical/process subject matter resource in the assigned operational area.
Enhances front line skills and knowledge of plant personnel and related roles through coaching on plant process, equipment, engineering, reliability principles, Life Critical Standards, and other related area. Coaches and teaches operators/technicians during troubleshooting activities. Partners with an operations team member when in the field.
Performs or assists in process related root cause or failure analysis. Leverages and communicates the results to operate plant personnel for learning purposes. Ensures thorough and timely pre-investigations occur.
Works with continuous improvement and plant resources to identify, implement and sustain improvements relating to area of expertise.
Partners with plant Process Trainer to ensure plant process training material and qualification assessments content are accurate.
Maintains a high involvement in the formal training process and qualification of team members on plant process.
Develops a strong partnership with the activity coordinator/gate keeper and provides back up to these roles, as needed.
Maintains “on call” status for plant unplanned events, emergencies and advising.
Engages in turnaround scope definition, preparation and execution.
Owns and coaches' others on the effective use of logbook, focusing on quality of information entered and appropriate note type/stamp utilization.
Participates in available Technical Advising role networks to improve personal effectiveness and leveraging of best practices.
Creates, reviews, modifies and approves operational procedures to ensure sound operating discipline.
Partners closely with the production staff to resolve problems, drive continuous improvement, and ensure the facility goals are achieved. Mentors' new production staff as they on-board and train.

Required Qualifications

A minimum of a high school diploma/GED equivalent
A minimum 4 years of experience in relevant industry
Must have current, valid US Driver's License
Must be able to apply for and be approved by state to acquire Class D Potable Water License through TCEQ
A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process

Preferred Qualifications

3+ years experience in reservoir operations

Physical Demands

Ability to work comfortably and safely at elevated heights. Candidates must be familiar with, or willing to undergo training in, the proper usage and maintenance of safety equipment to ensure safe movement and operations at heights

Your Skills

Communication: Professional communication, encompasses written, oral, visual and digital communication within a workplace context.
Multitasking: Multitasking is the ability to perform more than one task or activity at the same time. Multitasking can result in time wasted due to human context switching and becoming prone to errors due to insufficient attention. If one becomes proficient at two tasks, it is possible to rapidly shift attention between the tasks and perform the tasks well.
Leadership: Leadership is the ability of an individual or a group of individuals to influence and guide followers or other members of an organization.
Decision Making: Decision making is the process of making choices by identifying a decision, gathering information, and assessing alternative resolutions.
Critical Thinking: Critical thinking is the analysis of facts to form a judgment. The subject is complex, and several different definitions exist, which generally include the rational, skeptical, unbiased analysis, or evaluation of factual evidence.

Additional Notes

No relocation assistance is available for this position

Benefits – What Diamond Infrastructure Solutions offers you

We invest in you.

Diamond Infrastructure Solutions invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Vibrant network of Employee Resource Groups (ERGs) designed to foster inclusion and belonging. With ten ERGs spanning diverse interests and identities, there’s a group for everyone. Employees are encouraged to join and actively participate.
Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
Student Debt Retirement Savings Match Program (U.S. only).
- Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
Competitive yearly vacation allowance.
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
Paid time off to care for family members who are sick or injured.
Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
On-site fitness facilities to help stay healthy and active (availability varies depending on location).
Employee discounts for online shopping, cinema tickets, gym memberships and more.
Additionally, some of our locations might offer:
- Transportation allowance (availability varies depending on location)
- Meal subsidiaries/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Diamond Infrastructure Solutions is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.

Technical Advisor Lead

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