Prismatic is the integration platform that helps B2B software companies build integrations fast and deliver them at scale. We're turning integrations from a bottleneck into a growth driver for hundreds of companies, from high-growth startups to Fortune 500s.
Our platform handles everything that breaks at scale, so teams can ship integrations, not infrastructure. It provides flexible, AI-enabled build experiences through code-native, low-code, and an embedded workflow builder, plus self-service configuration and an embedded marketplace.
Prismatic is well-funded with strong product-market fit and a high-agency, driven, collaborative culture.
We’re looking for a Technical Account Manager to ensure that customers love our platform. You will coordinate onboarding and drive technical customer enablement to meet our customers’ integration goals.
Your unique blend of technical expertise and customer-focused skills will be instrumental in guiding customers through their initial Prismatic journey, driving valuable integration outcomes, and fostering strong Prismatic knowledge. You will partner with our technical users, generally software engineers, in our customers’ diverse B2B software space. We will get you smart on Prismatic and, alongside other Prismatic subject matter experts, you will build relationships and drive valuable customer integration outcomes.
Our values shape everything we do—how we make decisions, collaborate, and operate day to day.
We operate with urgency, ownership, and high standards. You'll be joining a team that's highly engaged, customer-obsessed, and constantly solving new problems that help B2B software companies scale their integration strategies.
To support this pace, we're also intentional about sustainability. We offer comprehensive benefits, unlimited PTO, and top-tier equipment for remote work. That said, if you're optimizing for predictable 9-5 schedules, this high-velocity environment may not be the right fit. We want every team member to thrive—not just survive.
🏡 Remote work: Our team works remotely across the US; we travel together 2x times a year for company kick-offs and mid-year meetings.
🏖️ Unlimited PTO: We have an unlimited & flexible paid time off (PTO) policy that encourages our team to recharge when they need to.
🏥 Medical, dental & vision: Prismatic offers high-quality medical (Cigna Medical), dental (Guardian Dental) and vision (VSP) care for full-time employees and their dependents.
🛡️ Life insurance: We provide company-paid life insurance, short-term disability insurance, and long-term disability insurance through Guardian.
🏦 401(k): Our 401(k) plan is through Guideline with 4% company match - 100% of the first 3% and 50% of the next 2%.
💻 Computer & technology equipment: We provide the equipment you need to do your best work, applicable to your role + $1k new hire setup stipend.
We want diverse perspectives and experiences. If this role excites you but you're not sure you check every box, apply anyway. We consider every application thoughtfully and will either move forward with you, connect you with another team that might be a better fit, or keep in touch for future opportunities.