At
Brightspot®, we believe technology should enable content-focused teams to work smarter, faster, and more seamlessly to move businesses forward. Our world-class delivery team has decades of collective experience supporting digital transformation efforts for some of the world’s most well-known companies – from eCommerce brands and media organizations to corporate businesses. Brightspot prides itself on being a leading content management system built to grow and adapt to any business.
We are seeking a Technical Account Manager to serve as a strategic, customer-facing leader for enterprise accounts. This individual will serve as the primary technical liaison between Brightspot and its customers, owning the relationship from a technical and operational standpoint while ensuring an exceptional, white-glove experience.
This is a high-visibility, high-impact position embedded within a marquee customer relationship. You will serve as the senior technical advisor, trusted operator, and cross-functional quarterback, ensuring seamless execution, proactive strategy, and exceptional customer experience.
This is not a hands-on programming role, but it requires strong technical credibility. The ideal candidate can confidently lead architecture-level discussions, coordinate incident response, and make targeted configuration adjustments when necessary.
If you thrive in ownership-heavy roles where your judgment, composure, and technical fluency directly shape customer success, this opportunity is for you.