The purpose of this role is to provide competent, efficient and effective administrative support to the Operations Team. The Operations team is one of the largest teams and includes is broad and includes Major Works, Building Surveying and Property Management. The Team PA role will primarily support the Director of Project Management, Built Environment and well as the Director of Property Management and the Senior Leadership team.
Key Responsibilities
- Administration: To provide high quality administrative PA support
- Diary Management: Provide proactive and accurate diary management to ensure the most efficient use of time, organising meetings, calls and video conferences. This will include the ability to manage meetings often involving multiple participants across all levels of the organisation and externally.
- Budgets and Finance: Assisting with generating and overseeing purchase orders, invoices and supplier set ups for the team on the Voyager system. Submitting expenses on the Concur system.
- Document Creation: Creating presentations using PowerPoint and papers using MS Word and Excel for internal and external audiences. Assisting with proofing and formatting of documents/presentations. Ensuring documents are saved as per policies, procedures and systems (e.g. Quickstart).
- Events: Coordinating and supporting special projects and team/external events as required (e.g. team dinners, offsites).
- Inbox management: To screen all mail including e-mail and direct to appropriate person, ensuring a timely response and dealing with items personally when necessary.
- Travel Arrangements: Coordinating domestic and international travel arrangements, as necessary.
To achieve this, it will be necessary to:
- Maintain key relationships with both internal and external contacts as required for successful execution of duties and responsibilities.
- Maintain and convey the highest levels of professional representation for the team and the business and recognition that relationships may involve senior stakeholders.
- In addition to working closely with immediate team, the role requires coordination and teamwork with other PA’s/EA’s, CoSec & Legal, Systems Support, Front of House, Maintenance etc. to keep relationships strong and share ideas and continuous improvement.
Key Requirements
- Planning and organising: Proven experience as a PA in a similar role. Excellent organisational skills with a proven track record of proactively taking the initiative and providing a high level of diary management. Prioritising activities that create greatest value; managing time, cost and resources effectively.
- Technical skills/ Knowledge: include a high level of understanding for MS Office Suite (Work, Excel, PowerPoint and Outlook). Knowledge of the Yardi Voyager system or similar is an asset.
- Personal Attributes: Ability to work on own initiative. Proactive, flexible multi-tasker, with a positive ‘can do’ attitude. A self-motivated, enthusiastic and confident individual who works well with others in a practical & pragmatic approach to getting things done; influencing with integrity. Ability to draft communications and present documentation to the required high Grosvenor standard with strong attention to detail and a good eye for thoroughness and accuracy.
- Communication: Good clear communication skills both written and oral and providing excellent service when dealing with internal and external customers/ stakeholders in a calm, considered and professional manner.
We know flexibility is important and take a hybrid approach to working, please contact us for further details.
Grosvenor is proud to be a Disability Confident Committed employer. If you would like to speak with us for more detail, please contact grosvenor.recruitment@grosvenor.com
We want you to have every opportunity to show us your strengths. There are adjustments available for our process, please contact us on grosvenor.recruitment@grosvenor.com to discuss.
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