12 months fixed term | Full-Time
Higher Education Officer Level 7 | $100,233 - $110,954 p.a.
Location: Bedford Park / Kaurna Country
About the Role
The Team Leader - Student Advocacy & Welfare is a student-focused role, dedicated to ensuring students are supported, informed, and empowered throughout their University journey. The incumbent is responsible for providing line management, supervision and ongoing development of the Student Advocacy and Welfare Team, ensuring effective and timely services are provided to students, in line with the Flinders University Student Association (FUSA) Constitution and key University student-centred objectives.
In addition, Team Leader - Student Advocacy & Welfare provides independent and confidential advocacy and welfare services to students including the administration of student loans, grants and emergency financial assistance and advice, along with support and advocacy on a range of matters relating, but not limited, to the University’s student related policies and procedures.
About You
We are seeking a supportive and solutions-focused professional with experience in advocacy or student services or a related human services field. You communicate clearly, understand policy and procedures, and provide high-quality advice with empathy and care. With exemplary organisational skills, you are proactive, able to manage competing priorities effectively, and thrive working in a collaborative team environment.
You will also demonstrate:
Experience in providing leadership and supervision to staff including developing an effective team, establishing practices and guidelines, monitoring workflow, setting priorities and ensuring quality service provision
Well-developed to high level negotiation skills, including ability to listen, articulate a position, and exercise judgement and problem-solving skills at a significant to high level.
Familiarity with a university environment, relevant University policies, Commonwealth legislation and Commonwealth student income support programs.
To learn more about key responsibilities and capabilities, please view the Position Description
About Flinders University Student Association (FUSA)
FUSA represents the rights and interests of Flinders University students. We are governed by an elected Student Council which directs the priorities of FUSA each year with the support of dedicated staff. We provide a welcoming and lively student experience that focuses on campus culture, giving support to students in need, and facilitating opportunities for students to be a part of the wider University community. Our services include; supporting student representation across university colleges, a wide range of events and activities for students, administration of a large clubs program, student media, financial counselling, and advocacy on behalf of students regarding academic difficulties.
Life at Flinders
We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.
Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?
17% Superannuation + salary packaging options
Flexible working arrangements
Our commitment to wellbeing through our Thriving@Flinders initiative
Wide range of professional development activities and services, including exclusive staff study offers
We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.
Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).
Our Commitment to Reconciliation and Indigenous Employment
Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.
Please see here for our Reconciliation Action Plan
Please see here for our Indigenous Workforce Strategy
Prescribed Conditions for Employment
A current Nationally Coordinated Criminal History Check which is satisfactory to the University will be required by Flinders University before the successful applicant can commence in this position. A criminal record will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.
In addition, it is a requirement of this position that the incumbent maintain a current Working With Children Check which is satisfactory to the University in accordance with the Child Safety (Prohibited Persons) Act 2016 (SA).
How to Apply and Information
You are required to submit Suitability Statement of no more than 3 pages, addressing the below four Key Position Capabilities of the Position Description
A relevant tertiary degree and experience in either advocacy, welfare, or other similar human service/student services roles.
Previous experience in providing leadership and supervision to staff including developing an effective team, establishing practices and guidelines, monitoring workflow, setting priorities and ensuring quality service provision.
Proven, well-developed negotiation skills, including ability to listen, articulate a position, exercise sound judgement and utilise strong problem-solving skills.
Familiarity with a university environment, relevant University policies, Commonwealth legislation and Commonwealth student income support programs
For more information regarding this position, please contact Ben Smith.
Certification
Applications to be submitted before 10.00pm:
26 Jan 2026At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.
Flinders. Fearless.