Team Lead, Pharmacy Programs (9-Month Contract)

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

The Pharmacy Programs Team Lead is responsible for assisting in the set up and process flow of programs as they are introduced to the pharmacy. The Team Lead is also responsible for ensuring proper communication and coordination between the PSPs and Pharmacy staff to further ensure alignment and program efficiency for best-in-class service to all clients. PV training, invoicing, and documentation preps and updates are among the responsibilities of the Team Lead. This role will involve interactions with Patient Support Programs (PSP) and cross collaboration with McKesson’s business units, including Quality Assurance and Finance.

Location Flexibility Across Canada
This position welcomes applicants from anywhere in Canada who can work in a hybrid model and commute to one of our sites at least two times per week. Locations include:

• Calgary, AB – 11091-48 Street S.E.
• Surrey, BC – 102-3330 192nd Street
• Winnipeg, MB – 101-80 Haggart Ave
• Mississauga, ON – B-6655 Airport Road
• Mississauga, ON – 2300 Meadowvale Blvd
• Dartmouth, NS – 30 Oland Ave, Unit 105
• Moncton, NB – 284 Frenette Avenue
• St. John’s, NL – 103-10 Austin Street

Specific Responsibilities

• Training & Compliance
  • Coordinate Pharmacovigilance (PV) training for new hires and staff transitioning roles.
  • Manage PV training assignments in My Learning (LMS) and ensure timely completion.
  • Coordinate staff access to PV reporting portals (internal and client systems)
  • Support PSP and PV teams on follow-ups and PV reconciliation related to pharmacy
• Program Operations
  • Act as liaison between pharmacies and PSPs to resolve questions, process flows, and program concerns.
  • Support program setup and launches in collaboration with PSPs and manufacturers.
  • Update internal pharmacy reference tools including SOPs, Work Instructions, and other relevant guidance documents as changes occur.
  • Manage various pharmacy program activities including workflow triaging and coordinating information sharing between manufacturer clients and pharmacy
• Reporting & Documentation
  • Prepare and reconcile AE reports, sales reports, and inventory management reports for PSPs/manufacturers.
  • Provide PV training reports and documentation for audits and compliance.
  • Support in relevant pharmacy-related audits and ensure readiness
• Financial Management
  • Invoice PSPs and manufacturers as required.
  • Validate and process pharmacy fees and billing inputs in collaboration with Finance
  • Support copay activities and accounts receivable (AR) follow-ups for pharmacy programs.
• Project Support
  • Assist with manufacturer reporting, internal inquiries, and troubleshooting.
  • Address ad-hoc PSP or manufacturer requests promptly.
  • Ensure all tasks are completed within scheduled timelines
  • Additional tasks assigned by the Supervisor

Minimum Qualifications

• College Pharmacy Technician Diploma or equivalent 
• 5+ years of related experience in pharmacy operations, PSP coordination, or healthcare program management.

Key Competencies

• Strong organizational and communication skills.
• Ability to manage multiple priorities and maintain accuracy under tight timelines.
• Strong computer skills in a Windows environment using MS Office (Excel, Word)

McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$61,100 - $101,700

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

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McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

 

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

 

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