New era technology

Warehouse Order Triage Specialist

Manila Full Time

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

What is the role 

The Warehouse Order Specialist (IT) reviews and processes material requests, ensuring accurate details and smooth order fulfillment. This role coordinates between the warehouse, project teams, and accounting to prevent logistics and inventory issues.

The following include but may not be limited to the responsibilities of the Warehouse Order Triage Specialist:

  • Identify and resolve discrepancies in item counts, shipping addresses, and requisition statuses.
  • Communicate with project teams to clarify and correct order details before processing.
  • Cross-reference multiple ticketing platforms with internal requisitions to ensure data accuracy.
  • Document discrepancies for audit and reporting purposes.
  • Ensure all critical fields are populated before proceeding with order entry.
  • Enter validated orders into inventory software, ensuring correct batch association and shipping details.
  • Coordinate with warehouse and project teams to confirm shipping methods and timelines.
  • Maintain accurate records of transactions.
  • Support inventory tracking and distribution through proper documentation and system updates.

 

Work Set-up / Work Schedule

  • Remote
  • 8:00 am – 5:00 pm CST

 

Who we are looking for 

Successful candidate must possess:  

  • 1+ year experience in Supply Chain or Warehouse management
  • Strong communication and attention to detail
  • Proficient in MS Office, Smartsheet, Field Point, and Microsoft Dynamics GP (Order Processing)
  • Ability to work independently and multitask
  • Knowledge of shipping logistics, documentation, and U.S. freight carriers

 

What we offer

  • Day 1 HMO + 1 free dependent 
  • Health and Wellness Reimbursement Benefits
  • Sunlife Group Insurance
  • Company Salary Loans
  • Government contributions
  • Assistance with government loan payments
  • 13th month pay
  • Night differentials pay
  • Holiday pay (for hours worked on holidays)
  • Mandated Leaves
  • Work equipment provided

New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com