Team Lead, MDR

What are we looking for?

🚀 Join Our Team as an MDR Threat Response Team Lead! 🚀

Are you ready to lead a dynamic team at the forefront of cybersecurity? We're looking for an experienced and innovative Team Lead to join our MDR squad. If you have 3+ years of technical expertise, certifications, or a strong educational background, along with at least 1 year of leadership experience, we want to hear from you!

What will you do?

• 🤝 Build Relationships: Develop strong working relationships within your team and with other teams.
• 😊 Positive Influence: Demonstrate a positive attitude, setting an example for your team and direct reports.
• 🌟 Onboarding: Lead the onboarding of new team members, ensuring they have the access and training they need to excel.
• 📞 Customer Engagement: Attend and lead customer calls, representing the SentinelOne MDR Team as needed.
• 📈 Performance Monitoring: Keep a close eye on your team's performance, setting clear, measurable goals and KPIs for each member. Report to your manager and SentinelOne MDR leadership.
• 📊 Contribute to Performance Measurement: Play an active role in defining and measuring team performance through KPIs.
• 🏢Recruit: Participate in the recruitment process of new employees who will become direct reports.
• 🌐 Collaboration: Foster strong relationships with other MDR departments and teams outside of MDR, such as Product Management, Support, and R&D.

What experience or knowledge should you bring?

• 🔐 Expert Knowledge: Demonstrate a deep understanding of security and security analysis concepts, with a focus on our service playbooks and best practices. Your role involves proposing improvements, creating new playbooks, and refining processes.
• 🚀 Leadership Skills: You'll be the go-to person for your team, providing guidance, training, and mentorship to less experienced analysts. Be an escalation point for threats and escalations.

Why Us? 

You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry

• Employee stock purchase program and RSU 
• Flexible Time Off.
• Flexible Paid Sick Days.
• Global gender-neutral Parental Leave 
• Wellness Coach app, with 3,000+ on-demand sessions, daily interactive classes, audiobooks, and unlimited private coaching. 
• Private medical insurance plan for you and your family.
• Global Employee Assistance Program (confidential counselling related to both personal and work life matters)
• High-end MacBook or Windows laptop.
• Home-office-setup allowances (one time) and maintenance allowance.