JLL

Team Lead - HR Operations

Gurugram, HR Full time

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com

 

What this job involves:

 

§  Provide hands-on experience working with HR applications including Workday, PeopleSoft, and ADP, alongside case management systems like ServiceNow and Workday Help

§  Process improvement mindset with experience creating, updating, and reviewing SOPs and process documentation.

§  Serve as the primary point of contact for complex HR issues that require senior-level intervention.

§  Design and deliver training programs for new hires and ongoing skill development for existing team members.

§  Implement team processes and workflows to improve efficiency and productivity.

§  Handle escalations from process partners and HR teams, providing root cause analysis to stakeholders.

§  Identify potential operational risks and develop mitigation strategies.

§  Collaborate with cross-functional teams to deliver projects and initiatives on time.

§  Take ownership of deliverables and propose strategic action plans to drive continuous improvement

§  Ensure team adherence to data privacy regulations, employment laws, and company policies.

  • Strong analytical skills with proven ability to conduct root cause analysis and identify process improvements.

  • Knowledge of HR compliance requirements and quality assurance frameworks.

  • Foster an inclusive team culture that encourages innovation and collaboration.

 

 Key Skills

 

  • 6-8 years of experience in HR operations with at least 2-3 years in a leadership or team lead capacity.

  • Bachelor’s/Master’s degree in Human Resources or other related field.

  • Experience in managing employee life-cycle for EMEA/UK countries.

  • Demonstrating excellent understanding of core HR management practices, processes, procedures, and policies

  • Excellent verbal and written communication skills

  • Knowledge on MS Office Suite skills (Word, Excel, Outlook), with excellent command on Excel, PowerPoint, and Word.  

  • Previous experience with any HR system/platform/technology is preferred with Workday as must.

  • Ability to work in a fast-paced environment with constant deadlines

 

Sound like you? In this role, your key responsibilities will include:            

 

  • Highly Organised and Self-motivated

  • Ability to work in a fast-paced environment with constant deadlines

  • Excellent Customer service skills using efficient processes

  • Proactive in achieving results and seeking improvements

  • Highly Employee and Customer centric             

  • Excellent teamwork interaction and orientation              

  • Attention to detail and ability to work towards tight deadlines

  • Ability to adapt and drive change to derive efficiencies/productivity        

  • Result oriented with the ability to manage competing priorities and multiple stakeholders

 

What we can do for you:                                                                                                                   

 

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

 

Apply today!

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

40

Job Tags:

JBS

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.