About Clutch:
We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?
Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.
Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.
Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, Brand Project, and Upper90. To learn more, visit clutch.ca.
About the role:
We’re looking for a strong Team Lead to support and lead our day shift operations within our vehicle reconditioning facility. This is a hands-on leadership role focused on keeping production moving, maintaining quality standards, and ensuring the team is supported, coached, and held accountable throughout the shift.
This role is ideal for someone who thrives in fast-paced, target-driven environments, is comfortable leading from the floor, and can keep teams aligned and performing at a high level. Day shift availability is required.
What you’ll do:
- Own the Flow: Monitor the “pulse” of the reconditioning line (Inspection, Mechanical, Bodyshop, Detail, Quality Control & Merchandising)
- Eliminate Friction: Identify bottlenecks in real-time and reallocate labour to keep units moving without compromising quality
- Lean Excellence: Drive efficient workflows and implement improvements when processes are falling behind or becoming disorganized
- Coach & Develop: Lead from the floor by providing real-time feedback, training, and support to team members
- Culture of Ownership: Build a team environment where employees take pride and responsibility in the final product
- Safety First: Ensure PPE compliance and maintain a clean, safe, and organized workspace at all times
- Data-Driven Leadership: Track KPIs (Throughput, Cycle Time, and First-Pass Yield) and report performance updates to leadership
- Quality Gatekeeping: Audit vehicles at key checkpoints to ensure every unit meets “The Clutch Standard” before going live
What you’ll need:
- Proven leadership experience: 1+ years leading teams and 3+ years in high-volume environments such as automotive, manufacturing, or fast-paced operations
- Process-focused mindset: Strong understanding of standardized work and experience with Lean tools such as 5S, Kanban, or Six Sigma
- Agile & resilient: Ability to adapt quickly and stay calm under pressure in a fast-moving environment
- Strong communication skills: Ability to translate production data and daily priorities into clear direction for your team
- Availability to work Monday to Friday (Day Shift hours)
We believe great leaders come from many backgrounds. If you have managed high-volume “lines” in other industries, we want to talk to you:
- High-Volume Hospitality: Kitchen Leads or BOH Managers who thrive on ticket times and operational precision
- Logistics & Fulfillment: Shift Leads from fast-paced warehouses focused on throughput and performance targets
- Big Box Retail: Key holders or Department Leads with strong training and SOP execution experience
Why you’ll love it:
- Growth Opportunities: We hire Team Leads with the intention of promoting high performers into Operations Management roles
- Modern Environment: Work in a tech-forward, organized, and safety-first facility
- Impact: Your leadership directly influences the customer experience—every car cleared is a win for the brand
Employment Type:
New, Permanent Full-Time
Compensation & Benefits:
- $24–$28 per hour
- Health & dental benefits
- Pay decisions reflect objective criteria including skills, performance, market benchmarking, responsibilities, and working conditions
Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.