Title: Professional Support – 12 Months’ Secondment / 12 Fixed Term Contract
Division: Authorisations
Department: Register & Authorisation Services
Salary – National (Edinburgh and Leeds) ranging from £25,000 to £33,333 and London £27,500 to £35,000 per annum (Salary offered will be based on skills and experience)
This role is graded as: Professional Support – Level 10 - Corporate
Your recruitment contact is Rumana Hussain via Rumana.Hussain@fca.org.uk. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.
The Authorisations Division serves as the initial point of contact for firms and individuals seeking to provide regulated financial services in the UK, making authorisation decisions to ensure applicants meet the FCA’s standards.
Register & Authorisations Services (RAS) department acts as a central hub within the division, providing high quality shared services that underpin the effective and efficient delivery of Authorisations. Our vision is to deliver reliable, high quality Financial Services Register products and to strengthen Authorisations through robust operational support, well designed processes and consistently high standards of service.
Role responsibilities
Ensure the RAS teams operate efficiently by delivering high‑quality administrative and logistical support, including diary management for the RAS management team, coordinating meetings, travel arrangements, and schedules as required
Ensure divisional communication channels are kept up to date, including intranet updates and information flow across RAS, while gaining practical insight into data management and the FCA’s evolving approach to storing and using data
Work collaboratively across RAS to support cross‑department coordination and onboarding activities, while providing administrative support that ensures consistent processes, effective document management, and smooth operational governance
Organise and coordinate department team events including logistics, scheduling, and materials, while contributing to a fun, focused, effective team
Providing cross‑divisional administrative support during busy periods or resource gaps while working at the FCA’s frontline to quickly develop a solid understanding of how authorisations operate
Skills required
Minimum:
Proven experience in a role which has required clear written and verbal communication skills, along with the ability to cultivate and manage stakeholder relationships across all levels
Proven experience working in an environment with competing deadlines, combining solid organisational, prioritisation and time management skills, with the ability to work in a structured way and deliver high-quality results
Proven experience in delivering high-quality administrative support, including mailbox management
Essential:
Proficient in using Microsoft Office applications including Word, Excel, PowerPoint and Outlook
Ability to analyse and rapidly assimilate new information and understand complex issues, and provide practical recommendations, while maintaining discretion and composure when handling sensitive and high‑stakes matters
Ability to work on their own initiative and plan effectively, prioritising tasks and handling competing deadlines, while also contributing positively within a team to meet shared goals
Experience handling highly confidential and sensitive staff information with discretion, professionalism, integrity, and the ability to maintain security, trust, and confidentiality of information
Responsive to changing circumstances and action-oriented, taking initiative to address challenges with a positive, solution-focused mindset and following them to completion
Agile and able to handle shifting priorities, with the ability to work effectively during tight deadlines while maintaining strong attention to detail
Benefits
25 days annual leave plus bank holidays
Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle
For a full list of our benefits, and our recruitment process as a whole visit our benefits page.
Our values & culture
Our colleagues are the key to our success as a regulator. We are committed to promoting a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability Confident: our hiring approach
We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timeline
Advert Closing: 18th March 2026
CV Review/Shortlist: 20th March 2026
Interviews: Commencing 26th March 2026
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.