Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Whether or not you serve in a clinical role, every Cleveland Clinic team member is a caregiver. As a Systems Analyst I, your caregiving begins in the office by supporting efficient workflows, system functionality, and technical operations. In this role, you will provide support for all aspects of Microsoft Power Platform while participating in the design, build, and maintenance of custom business applications and automations. You will coordinate license provisioning and assignment, and maintain a working knowledge of environment configuration, security best practices, and emerging technology advancements.
A caregiver in this role works remotely in Ohio, Florida, or Nevada, Monday through Friday from 8:00 a.m. -- 5:00 p.m.
Candidates must reside in Ohio, Florida, or Nevada to be considered for this role.
A caregiver who excels in this role will:
Provide application, technical and preventative maintenance support for the Power Platform environment.
Facilitate adherence to best practices in security, storage and license management.
Apply user and process licenses.
Create, configure and maintain environments based on departmental needs.
Monitor performance of the Power Platform tenant including space allocation, performance tracking, analytics setup and configuration and overall health.
Provide training and troubleshooting support for citizen developers and pro coders.
Document processes and application builds for future reference and continued solution integrity.
Contribute to departmental projects and solutions implementation.
Protect operations by keeping information confidential.
Maintain high level of quality work in a stressful environment.
Other duties as assigned.
Minimum qualifications for the ideal future caregiver include:
Associate’s degree in Information Technology, Computer Science or a related field and one year of implementation, support and management of computer-based information systems experience, preferably in a health care environment, or equivalent experience in end user training or in an operational or financial role utilizing the systems or data generated by the systems supported by this position required
OR High School Diploma/GED and three years of experience
OR High School diploma/GED, successful completion of ITD apprenticeship program and two years of experience
OR Bachelor’s degree
For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of hire
Preferred qualifications for the ideal future caregiver include:
Microsoft, CompTIA or equivalent certifications
Experience in a healthcare environment
Microsoft power fx (Microsoft excel functions and equations)
Understanding of logic flows
Understanding of cloud computing
Understanding of development of CoPilot agents and use of CoPilot Studio
Knowledge of basic JSON fundamentals for troubleshooting
Strong self-direction and self-learning
Physical Requirements:
Ability to perform work in a stationary position for extended periods.
Ability to travel throughout the hospital system.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required for procedures.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.