Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career
Everyone at Cleveland Clinic is a caregiver. As part of our IT team, you’ll do more than explore and expand your discipline and skills — you’ll impact patients everywhere by delivering world-class care. As a System Administrator I, you will ensure that workstations and peripherals operate with optimal availability and reliability.
A caregiver in this role works onsite Monday - Friday, from 8:00AM – 5:00PM and 1:00PM – 10:00PM as needed, and travels to various locations in Northeast Ohio including Hillcrest, South Pointe, and Twinsburg.
A caregiver who excels in this role will:
Clearly and consistently communicates all desktop technology operational directions established for the enterprise.
Consults on desktop applications and configurations to improve employee productivity.
Troubleshoots software, hardware, protocol and workstations.
Provides first and second level diagnostic Help Desk support for hardware, software, operating systems and peripherals.
Recommends, designs, builds and supports PC workstations.
Builds and maintains detailed workstation documentation including configuration of desktop software and impact of additions, deletions or upgrades to the workstation.
Assumes responsibility for on going support requirements of the client area including responsibilities for all hardware components.
Other duties as assigned.
Minimum qualifications for the ideal future caregiver include:
High school diploma or GED
Six months of information systems experience supporting small to mid-sized network (5-100)
For Information Technology Division caregivers, ITIL Foundations certification is required within six months of position start date.
Preferred qualifications for the ideal future caregiver include:
Certification(s) in Microsoft desktop operating systems (95/98/NT/2000) preferred
Physical Requirements:
Ability to perform work in a stationary position for extended periods.
Ability to travel throughout the hospital system.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.
In some locations, ability to move up to 50 lbs.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities