Rackspace is at an inflection point. AI is no longer a supporting theme — it is the central strategic lever for how we operate, compete, and grow. This role exists because AI requires more than executive sponsorship; it requires a full-time operator with authority, financial accountability, and the discipline to convert narrative into measurable impact.
The Chief AI Officer will own four interconnected mandates: driving internal productivity and cost discipline, building monetizable customer AI offerings, maintaining strategic market intelligence, and incubating focused AI IP through a lean Labs function. This is a P&L-accountable role with cross-functional authority across IT, Product, Engineering, and Delivery — and compensation tied directly to outcomes. Reports directly to the CEO.
KEY RESPONSIBILITIES