Role Context
Thunes operates one of the world’s most extensive cross-border payment networks, enabling real-time money movement across banks, wallets, fintechs, and payment providers in over 130+ countries.
As SVP, Account Management - Americas, you will own and lead Thunes’ strategic client relationships across the region, spanning global remittance companies, fintech platforms, digital banks, PSPs, and enterprise payment partners.
This is a high-impact commercial leadership role, accountable for:
- Revenue growth
- Corridor expansion
- Client monetisation strategy
- Retention and wallet share expansion
You will lead a high-performing account management team while acting as the executive sponsor for Thunes’ most strategic partners in the Americas, shaping commercial strategy, deepening integrations, and unlocking new cross-border flow opportunities across our global network.
Key Responsibilities
Strategic Account Leadership
- Own and grow Thunes’ most strategic client relationships across the Americas region.
- Develop multi-year account strategies aligned to network flow growth, corridor expansion, and product adoption.
- Act as Executive Sponsor for tier-1 clients, building C-suite relationships across fintechs, banks, and remittance partners.
Revenue Growth
- Drive regional revenue performance across inbound and outbound payment flows.
- Identify and unlock new corridor opportunities leveraging Thunes’ global payout network.
- Partner with Sales to expand wallet share, cross-sell products, and support new deal conversions.
Client Monetisation & Optimisation
- Drive pricing, commercial construct, and volume ramp strategies across key accounts in collaboration with cross functional teams
- Monitor transaction flows, margin performance, and corridor utilisation.
- Identify optimisation opportunities across FX, routing, and payout methods.
Team Leadership
- Build, lead, and mentor a high-performing Account Management team across the Americas.
- Instil a performance culture focused on growth, retention, and client impact.
- Scale team structure in line with regional revenue expansion.
Cross-Functional Collaboration
- Partner closely with:
- Network & Partnerships (endpoint expansion)
- Product (roadmap alignment)
- Operations (service delivery)
- Compliance (regulatory alignment)
- Finance and treasury (liquidity management and FX optimisation)
- Ensure seamless client experience from deal close through lifecycle growth.
What We’re Looking For
Experience & Domain Expertise
- 15+ years’ experience in Account Management, Client Partnerships, or Commercial Leadership.
- Deep expertise in cross-border payments, remittance, or global acquiring.
- Proven track record managing and growing strategic enterprise accounts across the Americas.
- Experience working with fintechs, banks, wallets, or payment platforms.
Leadership & Commercial Impact
- Demonstrated success leading high-performing regional AM teams.
- Strong revenue ownership mindset with experience managing large portfolios.
- Ability to scale high performing teams, operating models, and governance frameworks.
Network & Industry Knowledge
- Strong understanding of:
- Cross-border payment flows
- FX monetisation
- Corridor economics
- Wallet and bank payout ecosystems
- Existing industry relationships across the Americas highly advantageous.
Strategic & Analytical Capability
- Data-driven decision maker with strong commercial acumen.
- Experience analysing transaction flows, margin performance, and client profitability.
- Ability to translate data into growth strategy.
Stakeholder & Relationship Management
- Executive presence with ability to influence C-suite stakeholders.
- Strong negotiation and commercial structuring capability.
- Exceptional communication and partnership skills.
Leadership Profile
We’re looking for a commercial leader who thrives in high-growth fintech environments -someone who can operate at both strategic and operational altitude:
- Network thinker - understands flow, corridors, and monetisation
- Commercially aggressive but partnership-led
- Client-obsessed with a retention and growth mindset
- Comfortable operating in scale-up ambiguity
- Globally minded with regional execution focus