JLL

Surveyor, Property Management

London, GBR Full time

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Surveyor - Property and Asset Management

 

About JLL

JLL shapes the future of real estate through world-class services, advisory, and technology. The Associate Property Manager role in Property & Asset Management (PAM) focuses on delivering exceptional property management, contributing to the Centre of Excellence, and maintaining strong client relationships.

 

Key Responsibilities 

 

Asset Management Relationship

Act as the main point of contact for Asset Manager on your assets and lead this relationship in a dynamic and professional manner.

Lease and Legal Management:

  • Receiving, progressing, and making recommendations to the Asset Manager on occupier applications for consent to alter their demised property, wayleaves, or to underlet or assign their leasehold interest

  • Ensure tenant compliance with lease covenants and obligations, recommending remedies to breaches and managing any issues through to conclusion

  • Respond to technical queries in regards to the lease or licences

  • Resolving occupier matters that may influence valuation/investment considerations

 

Financial Management:

  • Resolving occupier matters that may influence valuation/investment considerations

 

Service Charge:

  • Resolving occupier matters that may influence valuation/investment considerations

 

ESG:

  • Work with various ESG and FM teams on ESG initiatives and implementation.

  • Align client's ESG strategy with JLL's responsibilities.

 

Inspections:

  • Align client's ESG strategy with JLL's responsibilities.

 

Transactions/Transitions:

  • Align client's ESG strategy with JLL's responsibilities.

 

Client Reporting and Meetings:

  • Provide relevant content for client reporting  and attend client meetings as per client requirements.

  • Understand client PMA, asset strategies, and KPIs.

 

Occupier Engagement & Customer Experience:

  • Engage with occupiers to maintain high customer satisfaction.

  • Gather intelligence on occupier business activity on behalf of client.

  • Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with SMEs and service partners

 

Works

  • Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with SMEs and service partners

 

Health & Safety:

  • Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with SMEs and service partners

 

Insurance:

  • Support annual insurance renewal process

  • Have oversite of all insurance mattes across the site

 

Void property management:

  • Have oversite of all insurance mattes across the site

 

Fees:

  • Have oversite of all insurance mattes across the site

 

Candidate Profile

  • Preferably newly qualified RICS

  • Strategic thinker with innovative problem-solving skills.

  • Strong commercial acumen and client relationship skills.

  • Results-driven with ability to set and achieve ambitious targets.

  • Self-motivated leader who fosters teamwork.

  • Excellent communication and negotiation skills.

  • Advanced IT skills, particularly in property management systems.

  • Sharp analytical and problem-solving abilities.

Behavioural Skills

  • Commitment to innovation and inclusive practices.

  • Adhere to JLL Working Practices guidelines.

  • Implement value-added initiatives.

  • Maintain strong presence within PAM team.

  • Promote diversity, equity, and inclusion within JLL.

 

This role offers opportunities for professional growth, flexibility, and personalized benefits while making a positive impact on the real estate industry.

Location:

Remote –London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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