Surgery Connect Support Officer | Uniting Care Hospitals
Employment Term: Permanent - Full Time (Hybrid after training)
Location: Ann Street, Brisbane City
Remuneration: $36.08 p/hr + 12% Super + Not for Profit Salary Packaging + Employee Benefits
Make a meaningful difference with UnitingCare Hospitals
We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.
An integral part of our team as a Surgery Connect Support Officer, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.
Your part in UnitingCare
The Surgery Connect Administration Support Officer’s purpose is to provide administrative support to the Surgery Connect Program for all our UnitingCare Hospitals and patients.
Reporting to the Surgery Connect Co-Ordinator the role will be required to work under limited supervision exercising judgement and discretion in the pursuit of the functional goals.
The role will work either individually or as part of the team fulfilling an end to end activity working to established procedures. A key feature of this role will be the ability to organize, influence and communicate with others.
Liaise with Practice Managers of Visiting Medical Practitioners (VMPs) for patient appointment tracking in a time sensitive manner.
Action new referrals by collating appropriate documentation and sending correspondence to VMPs.
Upload any documentation relevant to the patient’s admission to the SCAN platform within agreed KPI timeframes.
Record and submit invoices to finance for provider payments
Undertake general administrative tasks
What makes a difference for us?
Previous experience in a hospital or medical environment will be highly regarded
Previous administration experience in a high volume environment
Computer literacy skills at an intermediate level with sound numeracy skills.
Strong organisational and problem solving abilities to manage competing priorities
The ability to communicate well with others
The ability to work autonomously whilst also being part of a team.
Data entry and high attention to detail.
Demonstrated customer service skills with sound written and oral communication skills.
What makes a difference for you?
The opportunity to be part of the second-largest Queensland employer who has been leading by example as a proud not-for-profit, for more than 100 years.
Flexible work arrangements to support work-life balance
Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits
A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program
A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
Career development opportunities to challenge yourself, grow and make a meaningful difference
What makes a difference for you?
NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained
Flexible work arrangements to support work-life balance
A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
Career development opportunities to challenge yourself, grow and make a meaningful difference
A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
We’d love you to be part of our UnitingCare family
By joining our Hospitals, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 17,500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.
Child safe, Child friendly
UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:
provide welcoming, safe and nurturing services for children
implement measures to prevent child abuse and neglect within our services
appropriately and immediately address child abuse and neglect if it does occur
Diversity & Inclusion
Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
Safe workplace
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.