Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.
The facts that speak for themselves:
- We’ve funded over $110 billion in loans (more than any other fintech in the US!)
- Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
- Better’s propriety AI platform makes us an award-winning lender:
- Fintech Breakthrough Award 2025: Best Lending Innovation
- Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
- Yahoo! Finance (2025): Best Online Mortgage Lender
- Money Magazine (2025): Best for fast closing
- Forbes (2023): Best Online Mortgage Lender
We’re building the future of home finance—and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.
About the Role
We are seeking a highly motivated and detail-oriented NetSuite Systems Administrator to own, optimize, and support our NetSuite ERP environment. This role will be responsible for system configuration, user support, integrations, reporting, and continuous improvement initiatives to ensure NetSuite effectively supports our finance and operational teams.
The ideal candidate combines strong technical NetSuite expertise with business process knowledge and the ability to collaborate cross-functionally.
Key Responsibilities
· Administer and maintain the NetSuite ERP system, including user setup, roles, permissions, workflows, and customizations
· Serve as the primary internal NetSuite subject matter expert
· Manage system configurations, custom fields, forms, saved searches, dashboards, and reports
· Support month-end, quarter-end, and year-end financial processes
· Maintain data integrity and system controls
· Troubleshoot system issues and coordinate with NetSuite Support or third-party partners as needed
· Manage and optimize integrations between NetSuite and other business systems (CRM, payroll, billing, procurement, etc.)
· Lead testing, documentation, and deployment of new features and enhancements
· Support internal stakeholders with training and process improvements
· Develop and maintain system documentation, SOPs, and change management procedures
· Monitor system performance and recommend improvements
· Monitor and implement systems SOX compliance and internal controls
Required Qualifications
· 5+ years of hands-on NetSuite administration experience
· Strong understanding of ERP systems, accounting principles, and financial workflows
· Experience with roles, permissions, workflows, saved searches, reports, and dashboards
· Experience managing third-party integrations
· Strong analytical and problem-solving skills
· Ability to translate business requirements into system solutions
· Excellent communication and stakeholder management skills
· Experience supporting finance and accounting teams